Accenture Recruitment 2020; scheduled for the role of Associate IT Help Desk for Any Degree graduates at Gurugram Office. the detailed requirement and applying process further below in the article.
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So Accenture plc a multinational professional services company. Also A Fortune Global 500 company, it reported revenues of $43.2 billion in 2019 and had 492,000 employees, serving clients in more than 120 countries. Moreover In 2015, the company had about 150,000 employees in India, 48,000 in the US, and 50,000 in the Philippines
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Accenture Recruitment 2020:
Company Name | Accenture |
Company Website | https://www.accenture.com/in-en |
Job Role | Associate IT Help Desk |
Qualification | Any Degree |
Experience | 0-2 Years |
Job Location | Gurugram |
Last Date | ASAP |
Detailed Eligibility:
- You must have at least Any Degree
- Also Good to have skills: Customer Service Management, Good communication skills
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Job Description:
- Firstly, You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA’s.
- Secondly, You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
- Thirdly, In Customer Service Technology Support, you will provide technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.
- Fourthly, Good to have skills: Campaign Management,Customer Service Technology Support,Digital Marketing,Good communication skills,Adaptabile and flexibile,Decision Making skills,Active Listening,Build strong, ongoing relationships with customers
Job Roles and Responsibilities
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor.
- In this role you will be given detailed instructions on all tasks.
- The decisions that you make impact your own work and are closely supervised.
- You will be an individual contributor as a part of a team with a predetermined, narrow scope of work.
- Please note that this role may require you to work in rotational shifts.
How to apply Accenture Recruitment 2020?
Interested and Eligible candidates can apply for this recruitment online by the following link further below link.
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To Apply: Click here [adcode1]
Also, You must be interested in Cognizant Recruitment 2020 for Programmer Analyst Trainee | B.E/B.Tech/B.Sc |
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