Prolifics Recruitment 2020: Applicants are invited for the Job post of Trainee Engineer at Prolifics. the detailed requirement and application process further below in the article.
Prolifics Corporation Limited is a Global Technology Solutions Provider with a presence across North America (the USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have offshore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing, and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019.
Prolifics Recruitment 2020:
|Job Role||Trainee Engineer|
|Desired Experience||0- 0 years|
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- Setup desktop computers and peripherals and test network connections.
- Walk customers through installing applications and computer peripherals.
- Test computers to ensure proper functioning of computer systems.
- Ask targeted questions to diagnose problems.
- Guide users with simple, step-by-step instructions.
- Conduct remote troubleshooting.
- Test alternative pathways until you resolve an issue.
- Train end users on usage of computer hardware and software.
- Address user tickets regarding hardware, software and networking.
- Direct unresolved issues to the next level of support personnel.
- Adhere to policies as per corporate manuals and directives.
- Customize desktop applications to meet user needs.
- Record technical issues and solutions in logs/Internal Wiki.
- Help create technical documentation and manuals.
- Proven work experience as a Desktop Support Engineer.
- Hands-on experience with Windows/Mac OS environments.
- Working knowledge of office automation products and computer peripherals, like printers and scanners.
- Knowledge of network security practices and anti-virus programs.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- Graduation in Computer Science or relevant field.
- MCSE/CCNA certifications is a plus
How to Apply for Prolifics Recruitment?
All interested and eligible candidates can apply for this job by the following link as soon as possible.
To Apply: Click here
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