Unisys India Recruitment 2020: Application invited for the job post For Service Desk Associate. the detailed requirement and applying process further below in the article.
So Unisys Corporation an American global information technology company based in Blue Bell, Pennsylvania, that provides IT services, software, and technology. Also, It is the legacy proprietor of the Burroughs and UNIVAC line of computers, formed when the former bought the latter
Unisys India Recruitment 2020:
|Job Role||Service Desk Associate|
|Job Location||Bengaluru and Hyderabad|
|Experience||0 – 1 Year|
|Salary||3.3 – 3.3 LPA|
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Roles and Responsibilities:
– First point of contact for all end user reported issues or requests
– Typically provides technical support for Internal and External customers
– Responsible for providing the first line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
– Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
– Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
– Escalates complex problems to the Remote Support Engineering staff or Field Engineering
– Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
– Support multiple clients through customer service professionalism and insight
Annual Compensation: INR 286,963 + Shift Allowance 46,200 per annum.
Work shift: Rotational (Candidate must be flexible to work in any shift)
– Communication Skill Test Round
– Operations Round
Tentative Interview Schedule: November 2020, First week
Joining: November and December (Tentative)
How to Apply for Unisys Off Campus Drive?
All interested and eligible candidates can apply for this job by the following link as soon as possible through the further below link.
To Apply: First Click on Step 1 Link & Complete the Step First and Then Go for Step 2.
Step 1: Click here
Step 2: Click here
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