Oracle Jobs Recruitment 2024 : Hiring for Freshers as Cloud Support Engineer | Registration Link Available
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Oracle Jobs Recruitment 2024 : Oracle Partners Off Campus Drive 2024 announce a virtual off Campus Hiring for Freshers Candidates through its Official career Page. Interested Jobseeker can go through this Job post to know further details about Oracle Hiring 2024 and Apply to the Oracle Recruitment 2024 through the Registration link available at the end of this post. The more details about Oracle Off campus Eligibility Criteria and Recruitment Pattern 2024 are discussed below.
About Company : Oracle Corporation is an American multinational computer technology corporation headquartered in Austin, Texas. In 2020, Oracle was the second-largest software company in the world by revenue and market capitalization. An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in.
Oracle Jobs Recruitment 2024 Details :
| Company Name | Oracle |
| Website | https://www.oracle.com/ |
| Job Role | Cloud Support Engineer |
| Qualification | B.E/B.Tech/B.Sc |
| Batch | 2023/2024 |
| Experience | Freshers/Experienced |
| Salary | Best in Industry |
| Job Location | Bengaluru |
| Last Date | ASAP |
Oracle Jobs Recruitment 2024 Eligibility Criteria :
- Technical Background: A bachelor’s degree in computer science, information technology, or a related field is preferred (or) relevant experience with any bachelor’s degree.
- Communication Skills: Exceptional written and verbal communication skills. Ability to convey technical information clearly and concisely to both technical and non-technical customers.
- Customer-Centric: A passion for delivering outstanding customer experiences. Patience, empathy, and a customer-first demeanor are essential.
- Time Management: Excellent time management skills with the ability to balance multiple customer interactions simultaneously while maintaining a high level of responsiveness.
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Job Description
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Solve: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions !
- Customer Engagement: Develop positive relationships with customers by delivering outstanding customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members.
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
Responsibilities
- Technical and Account related Assistance: Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Fix: Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM. Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
- Customer Engagement: Foster positive relationships with customers by delivering exceptional customer service and support. Understand their needs, empathize with their challenges, and maintain a professional and courteous demeanour throughout interactions.
- Knowledge Base: Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members !
- Continuous Learning: Stay up-to-date with the latest developments in cloud technologies, product updates, and industry trends. Participate in training sessions to expand your technical knowledge and customer service skills.
- Feedback Loop: Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
- Metrics and Reporting: Maintain accurate records of customer interactions, including issues resolved, response times, and customer satisfaction ratings. Provide regular reports and insights to support team leads and management.
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How to apply for Oracle Jobs Recruitment 2024 ?
All the Interested and eligible candidates can apply for Oracle Off Campus Drive 2024 online by the following link as soon as Possible before Last Date.
Apply Link : Click Here To Apply
Oracle Recruitment 2024 – Frequently Asked Questions
How to apply for Oracle Off Campus Drive 2024?
To apply for the Oracle Recruitment 2024 for Freshers, you have to check the official site of Oracle or https://fresheropenings.com/
Does Fresheropenings.com provide Oracle Off Campus Drive 2024?
Yes, Fresheropenings.com provides Oracle Recruitment 2024 for Freshers Alerts continuously.
What is the Oracle Selection Process?
Aptitude Test, Technical & Interview Rounds.