Unisys Recruitment Drive 2024 – Hiring as Service Desk Associate | Salary 4 LPA | Registration Link Available
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Unisys Recruitment for Freshers Drive 2024 : Unisys Off Campus Recruitment in Bengaluru For Service Desk Associate Position. 1 to 4 Years Graduates are eligible to apply for this job. More details regarding Unisys Recruitment Drive 2024 Job Openings is given below.
About Company : We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it.
Unisys Off Campus for Freshers Drive 2024 Details :
| Company Name | Unisys |
| Company Website | https://www.unisys.com/ |
| Job Role | Service Desk Associate (International Voice Support) |
| Qualification | Bachelor’s degree |
| Experience | 1 to 4 Years |
| Salary | 4 LPA (Estimated) |
| Location | Bengaluru |
| Time | ASAP |
Unisys Recruitment 2024 For Freshers Eligibility Criteria :
Our Core Beliefs:
- Curiosity: We embrace the unknown and continuous learning.
- Creativity: We look past routine ways of doing things.
- Client-Centricity: Our clients’ success is our success.
- Integrity: We act ethically and honestly.
Position Overview:
The primary role of a service desk associate is to answer customer requests for assistance by Email, Chat, Web or over the Phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating and resolving incidents and requests.
Responsibilities:
- First point of contact for all end user reported issues or requests
- Typically provides technical support for Internal and External customers
- Responsible for providing the first-line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering
- Maintains call quality and response times as per the agreed SLA’s. Maintains records of calls and ensure all cases are updated in the system
- Support multiple clients through customer service professionalism and insight
You will be successful in this role if you have:
- A minimum university degree or equivalent education or equivalent with English as the primary language
- 1 to 4 years of experience with IT Service Desk (Tech Support Voice Process)
- Excellent verbal and written communication.
- Good Knowledge of Operating Systems, Hardware, Networking, and MS Applications
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
- Multitasking and coordination skills
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
- Willingness and ability to work in shifts (24 x 7)
- Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level
How to apply for Unisys Off Campus Jobs Hiring Drive 2024 ?
All Interested and eligible candidates can apply for Unisys Jobs Hiring Drive 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
Unisys Recruitment Jobs Drive 2024 – Frequently Asked Questions
How to apply for Unisys Off Campus Drive 2024 ?
To apply for the Unisys Recruitment Drive 2024, you have to check the official site of Unisys or https://fresheropenings.com/
Does Fresheropenings.com provide Unisys Off Campus Drive 2024 ?
Yes, Fresheropenings.com provides Unisys Off Campus Drive 2024 Alerts continuously.
What is the Unisys Selection Process?
Aptitude Test, Technical & Interview Rounds.