SAP Recruitment 2024 – Mass Hiring as Associate Solution Support Engineer | Salary : upto 14 LPA | Registration Link Available
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SAP Recruitment 2024 : SAP announce Recruitment for Graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about SAP Hiring 2024 and Apply to the SAP Recruitment for Freshers Drive 2024 through the Registration link available at the end of this post. The more details about SAP Details and Eligibility Criteria and SAP Careers 2024 Pattern 2024 are discussed below.
About Company : At SAP, our purpose is to help the world run better and improve people’s lives. Our promise is to innovate to help our customers run at their best. SAP is committed to helping every customer become a best-run business. We engineer solutions to fuel innovation, foster equality, and spread opportunity across borders and cultures. Together, with our customers and partners, we can transform industries, grow economies, lift up societies, and sustain our environment.
SAP Recruitment 2024 Details :
| Recruitment Authority | SAP |
| Website | https://www.sap.com/ |
| Job Role | Associate Solution Support Engineer |
| Qualification | Graduate |
| Experience | 1 to 3 Years |
| Salary | upto 14 LPA |
| Job Location | Bengaluru |
| Application Last Date | ASAP |
SAP Recruitment 2024 Eligibility Criteria :
Role & Responsibilities :
- Win customer loyalty by creating memorable experiences for customers.
- Responsible to deliver ‘customer-centric service experience’ to our customers during every interaction.
- Develop and maintain strong functional and technical product knowledge.
- Work with our APAC, EMEA or AMER based customers in resolving their queries, issues related to SAP Concur Product.
- Resolve customer issues with transparency and urgency.
- Maintain ownership of the issue, manage client expectations & drive deliverables.
- Provide regular updates on case statuses and escalate issues while maintaining the customer experience.
- Create availability in daily schedule for customer calls.
- Improve existing articles or create new articles for the Knowledge-Centered Service (KCS) knowledge base.
- Participate in (or drive, as requested) minor projects or initiatives.
- Responsible to make a human connection, demonstrate empathy and stay engaged until the customer query or issue is resolved.
- Explore opportunities to refine process practices and embrace change needed to achieve organizational goals.
- Conduct all external facing communication in a professional manner, and to a high level of customer service.
- Reinforcing a positive team culture by building and sharing knowledge, assisting others, and collaborating.
- Work effectively with peers, other departments, and management from different time zone to ensure customer needs or queries are handled effectively.
Skills :
- Bachelor’s degree or equivalent
- External customer facing experience preferred
- Technical background with understanding of SQL preferred
- 1 to 3 years of experience in troubleshooting software / hardware / product / process / tool issues is preferred
- Ability to articulate a message to all levels of an organization (written, verbal, and presentation skills (English)
- Ability to express thought clearly & professionally for fluent customer interaction ( English )
- Display passion for & responsibility to the customer, business & team
- Ability to work in a diverse cultural environment and be agile for change
- Research based learning oriented, analytical mindset for expert problem solving
- Task based, process driven approach to achieving objectives
- Schedule flexibility working on the weekdays & weekends
- Ability to communicate in a foreign language is highly preferred
- Preferable experience with SAP Concur products or on similar SaaS / Cloud products
- Schedule flexibility working on the weekends and working in any shifts.
- Preferable experience and knowledge in SQL, Python or any programming language for automation.
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How to apply for SAP Off Campus Drive 2024 ?
All Interested and eligible candidates can apply for SAP Off Campus Drive 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
SAP Jobs for Freshers 2024 – Frequently Asked Questions
How to apply for SAP Recruitment Drive 2024 ?
To apply for the SAP Freshers Recruitment Drive 2024, you have to check the official site of SAP or https://fresheropenings.com/
Does Fresheropenings.com provide SAP Off Campus Recruitment 2024?
Yes, Fresheropenings.com provides SAP Jobs Recruitment 2024 Alerts continuously.
What is the SAP Selection Process?
Aptitude Test, Technical & Interview Rounds.