Sutherland Careers Job 2024 : Hiring as Sr. Assoc-Infrastructure | Salary- up to 12.6 LPA | Registration Link Available
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Sutherland Jobs 2024 : Sutherland announce Recruitment for Bachelors Degree in IT, Computer Science, or other related fields Candidates through its Official Portal for role of Sr. Assoc-Infrastructure. Interested Jobseeker can go through this Job post to know further details about Sutherland Hiring 2024 and Apply to the Sutherland Careers Interview Drive 2024 through the Registration link available at the end of this post.
The more details about Sutherland Jobs Drive 2024 and Eligibility Criteria and Sutherland Careers Drive 2024 Pattern 2024 are discussed below.
About Company : Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Headquartered in Rochester, New York, it is one of the world’s largest independent business process outsourcing (BPO) companies, employing over 40,000 professionals covering 40 operation centres and business operations located in the US, Canada, Mexico, Colombia, Jamaica, the United Kingdom, Bulgaria, Egypt, India, the Philippines, Malaysia, the United Arab Emirates and China.
5+ years of technical support experience in Storage and/or Virtualization, Backup, Linux server, Windows server
Creative problem solving
Strong aptitude for learning new technologies
Good verbal and written communication and interpersonal skills.
Preferred Skills:
Skilled in two of following technologies
Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking
Responsibilities and Duties:
You will provide in-depth technical support to customers, and field support staff, focused on diagnosing, troubleshooting, repairing, and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. Essentially you –
Provide Remote technical support to enterprise customer on NetApp Storage platform through Zoom/Call/Email/Chat
Reproduce issues by re-creating scenarios in a lab environment
Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise to quickly facilitate solutions for customers
Create new knowledge base articles to share information and best practices for reuse
Carefully cultivate your expertise by attending technical trainings, collaborating with other TSEs, completing lab tasks
Bachelors Degree in IT, Computer Science, or other related fields
All Interested and eligible candidates can apply for Sutherland is Hiring Freshers online by registering themselves through the link given below on or before Last Date.
