American Express Careers Jobs for Immediate Joiners | Salary- up to 6.5 LPA| Registration Link Available
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American Express Recruitment for Freshers 2024 – American Express is inviting applications for Customer Service Associate role through its off-campus drive in 2024. Open to candidates with 1 Years of experience and Bachelor’s or Master’s degree in Information Technology, Computer Science, Information security, or any other relevant qualification in any discipline , these IT job openings are based in Gurgaon. For more information about American Express Jobs for Freshers 2024, check the below sections.
About Company : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
American Express Jobs for Freshers 2024 Details :
| Recruitment Authority | American Express |
| Website | https://www.americanexpress.com/ |
| Job Role | Customer Service Associate |
| Qualification | Any Graduate |
| Experience | 1 Years |
| Salary | INR 8.4 LPA (Estimated) |
| Job Location | Gurugram |
| Application Last Date | ASAP |
American Express Recruitment for Freshers 2024 Eligibility Criteria :
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How will you make an impact in this role?
American Express is on a journey to provide the world’s best customer experience every day. The Dispute and Fraud Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends.
On-Going flexibility is required.
- To Solve for Amex Card Member’s queries efficiently and provide the world’s best customer experience every day
- Ability to Take Quick Decisions and Respond to Customer Inquiries
- Deliver extraordinary customer care by responding to questions concerning
- Provide Superior Customer Experience on Calls to Consumer Card Members
- Resolve all Customer Queries and Follow Established Procedures as Appropriate
- Provide alternatives and apply Superior Service No, Call Handling Skills
- To Ensure Best Possible Solutions and FCR to Card Members
- Deliver to the Customer, Employees and Shareholder Metrics as per Goals
- Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands
- To Meet Their Needs and Ensure Quality Service is given at all times
- Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries
- Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment
- Grow and nurture customer relationships on every interaction that results in measurable customer value
- Document necessary account information and offer custom solutions that benefit the customer
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
Minimum Qualifications
- Minimum 10+2 in any workstream
- Minimum 1 Year experience in International Voice Process
Preferred Qualifications
- Excellent communication skills
- Preferably Graduate in any stream
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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How to apply for American Express Freshers Jobs 2024 ?
All Interested and eligible candidates can apply for American Express Freshers Jobs 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
American Express Off Campus 2024 – Frequently Asked Questions
How to apply for American Express Off Campus Jobs Drive 2024?
To apply for the American Express Careers Off Campus Drive 2024, you have to check the official site of American Express or https://fresheropenings.com/
Does Fresheropenings.com provide American Express Off Campus Recruitment 2024 ?
Yes, Fresheropenings.com provides American Express Off Campus Jobs Drive 2024 Alerts continuously.
What is the American Express Selection Process?
Aptitude Test, Technical & Interview Rounds.