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Accenture Recruitment for Freshers Drive 2024 Details :
Accenture Jobs Drive 2024 Eligibility Criteria :
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Skill required: Customer Operations – Voice – Collections Processing
Designation: Customer Contact Comms Associate
Qualifications:BCom
Years of Experience:1 to 3 years
Language – Ability:English – Expert
What would you do?
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations – Voice – Help desk role – ticket resolutionThe Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.
What are we looking for?
Problem-solving skillsAbility to work well in a teamStrong analytical skillsAccount ManagementAccounts Receivable (AR)
Roles and Responsibilities:In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour expected interactions are within your own team and direct supervisorYou will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts
Qualifications
BCom
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