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Ciena Careers Jobs 2025 Details :
Ciena Careers Jobs 2025 Eligibility Criteria :
Technical Skills
- Strong proficiency in JavaScript, HTML, and other relevant scripting languages.
- Extensive experience in ServiceNow administration and development, including form design, workflow configuration, and UI customization.
- Familiarity with Service Operations Workspace, Employee Center, Performance Analytics, Flow Designer, or other ServiceNow modules is a plus.
Soft Skills
- Excellent problem-solving abilities and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment and effectively manage multiple tasks simultaneously.
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About the job
Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
We are seeking a highly motivated and detail-oriented ServiceNow Developer with 2-3 years of experience to join our IT team. The ServiceNow Developer will be responsible for supporting the development and maintenance of our ServiceNow platform, with a focus on customer productivity, process improvements and automation efforts.
Key Responsibilities
- Collaborate closely with various teams, business stakeholders, and end-users to understand requirements and deliver effective ServiceNow solutions.
- Maintain and update the existing ServiceNow platform and configurations as required.
- Utilize in-depth knowledge of the ITSM module to enhance incident, problem, change, and request management processes.
- Write, test, and debug scripts and code to support ServiceNow applications and integrations.
- Work with senior developers to ensure code quality and adherence to best practices.
- Identify opportunities for process automation and efficiency improvements within the ServiceNow platform.
- Manage and maintain the configuration of the ServiceNow platform, ensuring accuracy, integrity, and compliance with established standards.
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