Agoda Recruitment Drive 2025 : Mass Hiring as Customer Service Specialist – English (Gurgaon) | Apply Right Now
Table of Contents
Agoda Recruitment Drive 2025 : Agoda is recently hire for the position of Customer Service Specialist – English (Gurgaon). Experienced are eligible to apply to this Agoda Placement 2025 for the location of Gurugram. Graduate degree students can apply to this job Program. All Details related this jobs Drive such as Eligibility Criteria, Interview Process, and patterns are given below of this Article. Read all details then apply to this job.
About Agoda Company Profile :
Agoda Recruitment Drive 2025 is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Agoda Recruitment Drive 2025 Details :
| Recruitment Authority | Agoda |
| Website | https://www.agoda.com/ |
| Job Role | Customer Service Specialist – English (Gurgaon) |
| Qualification | Any Graduate |
| Experience | 1 Years |
| Salary | Best in Industry |
| Job Location | Gurugram |
| Application Last Date | ASAP |
Agoda Eligibility Criteria for Freshers
- We are looking for individuals that have an excellent command of spoken and written English
- Proficiency in Hindi speaking and writing is desirable
- Min 1 year experience in customer service roles and in contact center environment is desirable
- Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused
- Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills
- Analytical thinking and high problem-solving skills
- Stress tolerance and able to work under pressured environment
About the work arrangement of Agoda Recruitment Drive 2025 :
- Rotational shift
- Work from Office
Join Telegram for All Top MNCs Jobs Updates
Agoda Recruitment Process 2025
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know our Team:
Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can.
This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.
The Opportunity:
If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Service Specialists to be based in our Gurgaon office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.
In this Role, you’ll get to Agoda Recruitment Drive 2025 :
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)
- Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills
- Professionally handle high volume of inquiries from clients and customers
- You will be accountable for meeting individual (KPIs) and team goals
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Continuously identify work process improvements
- Collaborate and communicate effectively with team managers
- Perform office-based administrative duties whenever required
- Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times
- Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc
Join our WhatsApp Group for Instant Jobs Notification
Equal Opportunity Employer
At Agoda Recruitment Drive 2025, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
How to apply for Agoda Off Campus 2025 ?
All Interested and eligible candidates can apply for Agoda Recruitment 2025 Opportunity online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
Conclusion : In this Jobs Drive , we completely covered all tops above of this Article such as Eligibility Criteria, Educational Qualification Details, Hiring Process, Job Description. We also provide Direct Apply Link of this Agoda Off Campus Drive 2025 on the above of this jobs post. Before applying to this jobs read all details carefully.