Genpact Hiring Process 2025 : Recruitment for Freshers as Process Associate | Apply Now
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Genpact Hiring Process 2025 : Genpact is hiring for the role of Process Associate. If you hold a Diploma, Advanced Diploma, Higher Diploma, or Graduate Diploma in any field, you’re eligible to apply. The position is based in Hyderabad, and applications are currently open. Interested candidates are encouraged to apply at the earliest. Details on eligibility and the application process can be found below.
Genpact Hiring Process 2025 Details :
| Recruitment Authority | Genpact |
| Website | https://www.genpact.com/ |
| Job Role | Process Associate – Trust and Safety |
| Qualification | B.E/B.Tech/Diploma |
| Experience | Freshers |
| Salary | Best in Industry |
| Job Location | Hyderabad |
| Time | ASAP |
Genpact Off Campus Drive 2025 Eligibility Criteria :
- Diploma/Advanced/Higher/Graduate Diploma in any field.
- Effective, clear, and professional written communication in English to support clients (Read and write grammatically correct sentences) via Chat, Email, and other support tools
- Fresh graduate or candidate with experience in service support/related field
- Must be able to commit to 24 X 7 rotating shiftMust be able to work on weekends and public holidays
- Flexibility to take on multiple tasks, problem-solving/critical thinking skills
- Demonstrates composure, professional attitude, and technical (Computers, Internet) savvy
Preferred qualifications
- Preferably with service support experience
Responsibilities
- Provides prompt and efficient service to the client including the appropriate escalation of any issues.
- Fulfil and maintain acceptable performance metrics such as quality, productivity, and attendance.
- Actively seek solutions through logical reasoning
- Demonstrates strong problem-solving capabilities and assist customers in case of any issues
- Serve as an advocate for the user community
- Label content and flag for action
- Understand and remain up to date with client policies and guidelines resolve inquires according to defined policies and procedures.
- Provide Email/Chat, back-office operations support and troubleshoot, resolve issues and provide third-party app support & testing
Job Description
At Genpact, we don’t just adapt to change-we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate, Trust & Safety
In this role, you will support customers in English via Chat, email, and other support tools.
How to apply for Genpact Off Campus Drive 2025 ?
All Interested and eligible candidates can apply for Genpact Recruitment 2025 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
And also apply in Thomson Reuters Hiring Jobs 2025
About Company
Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.