American Express Jobs for Freshers 2024 : Hiring as TCPS Analyst | Salary upto 15.4 LPA | Registration Link Available
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American Express Off Campus Off Campus 2024 – American Express is inviting applications for the TCPS Analyst role through its off-campus drive in 2024. Open to candidates with 0 to 3 years of experience and any graduate degree , these IT job openings are based in Gurgaon. For more information about American Express Jobs for Freshers 2024, check the below sections.
About Company : At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.
American Express Recruitment For Freshers 2024 Details :
| Recruitment Authority | American Express |
| Website | https://www.americanexpress.com/ |
| Job Role | TCPS Analyst |
| JobId | ID: 24012797 |
| Qualification | Graduate |
| Experience | 0 to 3 Years |
| Salary | INR 15.4 LPA (Estimated) |
| Job Location | Gurugram |
| Application Last Date | ASAP |
Amex Off Campus 2024 For Freshers Eligibility Criteria :
Travelers Cheques & Prepaid Servicing (TCPS) operations team ensures extraordinary customer service for our customers and merchants in a 24*7, multi-lingual environment. We manage servicing and operations for prepaid products giving support on all queries from a phone servicing and back-end operations perspective.
Responsibilities:
- Managing inbound customer and seller calls and faxes for all prepaid products like Gift Card and Traveler cheques.
- Handle Claims for lost/Stolen and Unable to Cash Traveller Cheques.
- Handle Escheatment calls and faxes.
- Process Refund Requests, Overspend and Excessive balance cases
- Candidate should be able to multi-task and prioritize work to ensure balance is met between regulation, policy, and customer service experience.
- Respond to customer escalation and conduct a root cause analysis of the escalation
- Leverage expertise in analyzing risk related data, identifying fraud connections
- Manage change effectively to meet / exceed performance targets
Minimum qualification:
- Graduate with 0 – 3 years of Prior Experience
- Work in a 24*7 work environment in a customer facing calling profile
- Ability to work under pressure in a deadline-driven environment and maintain strong attention to detail.
- Good oral and written communication skills in English
- Good listening and decision-making skills.
- An ability to handle escalated issues politely and courteously to achieve a balance between promise fulfilment and risk
- Should not be on any form of counselling.
- Last year performance rating should be Minimum G3/L3.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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How to apply for American Express Off Campus Recruitment Drive 2024 ?
All Interested and eligible candidates can apply for American Express Off Campus 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
American Express Off Campus 2024 – Frequently Asked Questions
How to apply for American Express Off Campus Jobs Drive 2024?
To apply for the American Express Careers Off Campus Drive 2024, you have to check the official site of American Express or https://fresheropenings.com/
Does Fresheropenings.com provide American Express Off Campus Recruitment 2024 ?
Yes, Fresheropenings.com provides American Express Off Campus Jobs Drive 2024 Alerts continuously.
What is the American Express Selection Process?
Aptitude Test, Technical & Interview Rounds.