Capgemini Careers for Freshers 2025 : Hiring as Contact Support Group With Salary 3 LPA | Registration Link Available
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Capgemini Careers for Freshers 2025 : Capgemini Technology Services India Limited has announced its Off Campus Drive 2025 to hire candidates for the Contact Support Group role. Individuals with any degree or diploma qualification are eligible to apply.
If you’re looking for freshers jobs in Noida or want to start your career with a global IT leader, this is an excellent opportunity. Interested and eligible candidates can apply online through the Capgemini Careers Portal on or before 31 October 2025.
Capgemini Off Campus Drive 2025 Details :
| Company Name | Capgemini |
| Website | https://www.capgemini.com/ |
| Job Role | Contact Support Group |
| Qualification | Any Degree/Diploma |
| Experience | Freshers |
| Batch | 2025 |
| Salary | Rs. 3,00,000/- |
| Job Location | Noida |
| Last Date | 31 October 2025 |
Capgemini Off Campus Drive for 2025 Batch Eligibility Criteria :
- Candidates must have completed any 3-year diploma / graduation in 2025
Desired Skills:
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Candidates must be open to relocate to any location and work in night shifts
Job Description:
- Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- Ticket Management – Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
- Business intelligence – use ticket data and analysis, tools and use best practices in the account to support customer
- Service Delivery – Its our service to the customer and delivering what is expected
- Customer Management – How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- CHIP – Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- Service email retrieve – How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- Knowledge Management – How effectively we manage the Knowledge base to resolve customer issues
- Service Marketing – Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
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- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
- Clarify customer requirements
- Probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
Please Note –
- Only shortlist candidates will be invit for the assessment / selection process
- Selection process will be done in virtual mode
- Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducte online
How to Apply for Capgemini Recruitment for 2025 Batch ?
All Interested and Eligible Candidates can Apply for Capgemini Off Campus Drive 2025 using the below registration link as soon as possible before the last date.
Apply Link : Click Here To Apply
And Also Apply In : Barclays Hiring Freshers 2025
About Company :
Barclays plc is a British multinational universal bank, headquartered in London, England. The operates as two divisions, Barclays UK and Barclays International, supported by a service company, Barclays Execution Services.
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are support by our service company which provides technology, operations and functional services across the Group.