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Concentrix Jobs in Gurugram Details :
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About Concentrix Company
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we’re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
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Who Can Apply Concentrix Off Campus 2025
- Years Experience: 1 – 3 Years of Experience
- 2024 / 2023 / 2022
- Candidates must have some years experience
- Education: Bachelor’s Degree Preferred
- Certifications: Certification or courses or Degree in computer Knowledge like BCA/MCA/Btech or Diploma courses in Computer Science or likewise
- IND Gurugram – Ground Floor 243 Tower B SP Infocity Udhyog Vihar Dundahera
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Job description of Concentrix Recruitment 2025
The Technical 1, Global Service Desk (TCF) is responsible for simple to moderate internal user requests related technical assistance over the phone or email, as the first point of contact. This position assists staff with technical support of desktop computers, applications, and related technology. The position’s responsibilities require independent analyses, communication and problem-solving. The Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
Essential Functions/Core Responsibilities
- To assist all our users with any logged IT related incident when called upon.
- To diagnose and resolve system and application-related incidents, including operating systems (Windows) and across a range of software applications.
- To accurately record, timely update and document tickets with relevant and detailed information.
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and appropriately
- Assist with resolution of problems related to system or application issues, including OS, MS Office, and other supported applications.
- Perform daily incident management including ticket assignment, troubleshooting, resolution, and closure.
- Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and following company compliance policies.
- Consistently support and demonstrate the company mission and values.
- Assist users in simplifying everyday computer-related tasks and other shortcuts for various repetitive tasks.
- Execute resolutions to problems and follow standard practices
- Combine technical expertise with customer service to work towards a resolution.
- Work closely with the rest of the support team members to resolve issues quickly and efficiently.
- Maintain a high level of customer satisfaction and quality support to end-user.
How to apply for Concentrix Selection Process 2025?
Conclusion
Concentrix is Actively hiring talented experienced employees for various role in India. Pan India employee can join this Hiring Process Drive and secure your one position in this organization. Candidates have good thinking capability.