Ericsson Off Campus Hiring 2024 Drive – Hiring For Freshers | Salary 9 LPA| Registration Link Available
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Ericsson Off Campus Recruitment Drive 2024: Ericsson Careers announce Recruitment for Graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Ericsson Hiring 2024 Batch and Apply to the Ericsson Career Job 2024 through the Registration link available at the end of this post. The more details about Ericsson Recruitment Drive 2024 Details and Eligibility Criteria and Ericsson Off Campus Hiring 2024 Drive for Freshers Pattern 2024 are discussed below.
About Company : Ericsson is a global telecommunications company based in Sweden, known for its extensive contributions to the telecommunications industry over its long history. Founded in 1876 by Lars Magnus Ericsson, the company has been a pioneer in advancing communication technology worldwide. Today, Ericsson is one of the leading providers of information and communication technology (ICT) services and infrastructure, playing a pivotal role in shaping the modern digital landscape. Its portfolio includes a range of products and services in areas such as mobile networks, digital services, managed services, and emerging technologies like 5G and IoT.
Ericsson Off Campus for Freshers 2024Eligibility Criteria :
Experience working with Microsoft Windows Operating Systems
Knowledgeable in additional OS such as MacOS and Linux is a plus
Experience with networking (LAN, WLAN and WAN) concepts and technologies
Knowledgeable in managing iOS and Android devices.
Experience with Microsoft Office 365 (Outlook, Skype, TEAMS, etc.)
Client Facing Skills (friendly, approachable, calm under fire and patient)
Proven experience as a help desk technician or other customer support role
Excellent teamwork, time-management and organizational skills
Ability to diagnose and resolve technical issues
Excellent communication skills
Job Description :
The IT Support Specialist role is responsible for providing onsite and remote technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, determines and implements solution.
What you will do:
Provide technical assistance and support for ICT systems, software, and hardware.
Develop training manuals and other technical documentation
Respond to queries over the phone, chat or web tickets
Log tickets for incidents and service requests on behalf of IT users
Train users.
Maintain optimal performance of computer systems.
Install, modify and repair computer hardware, software and accessories
Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), Telephony and other systems.
Follow up with users on status, feedback and to ensure issues have been resolved.
Support users seeking technical assistance in person, over the phone, on chat or email.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs and contribute to knowledge base articles.
Pass on any feedback or suggestions by users to the appropriate internal team.
Identify and suggest possible improvements for procedures and ways of working.
If necessary, log tickets for incidents and service requests on behalf of IT users
Proactively identify issues and resolve before they become an incident
Follow up with users on status, feedback and to ensure issues have been resolved
Attend user experience information sessions and ensure best practice is roll-out locally
Support meeting room solutions including audio visuals and wall panels
How to apply for Ericsson Off Campus Jobs Drive 2024 ?
All Interested and eligible candidates can apply for Ericsson Off Campus Jobs Drive 2024 online by registering themselves through the link given below on or before Last Date.
