IDFC FIRST Bank Recruitment 2025 : Hiring for Freshers as Customer Service Executive | Registration Link Available
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IDFC FIRST Bank Recruitment 2025 : IDFC FIRST Bank is scheduled to hiring for the Customer Service Executive-Loan Center roles. Candidates with any graduate qualification can also apply. Candidates looking for an IDFC FIRST Bank Hiring 2025 jobs opportunity in Across India locations can utilize this offers. All Interested and eligible candidates can apply as soon as Possible. More Details about IDFC FIRST Bank are given Below.
IDFC FIRST Bank Recruitment 2025 Details :
| Company Name | IDFC First Bank |
| Company Website | https://www.idfcfirstbank.com/ |
| Job Role | Customer Service Executive-Loan Center |
| Qualification | Any Graduate/MBA |
| Batch | 2023/2024 |
| Salary/CTC | Best in Industry |
| Experience | Freshers |
| Job Location | Across India |
| Last Date | ASAP |
Educational Qualifications
- Graduate – Any
- Post Graduate – MBA,PGDM
- Experience : Minimum 0-2 years into Customer Service
Roles & Responsibilities:
- Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
- Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement.
- Develop service procedures, policies and standards. Analyze MIS and enhance productivity and keep accurate records and document customer service actions and discussions.
- Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment.
- Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets.
- The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention.
- Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
- Explore business opportunities and faster resolution time with appropriate close looping.
- Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively.
- Improving brand image on complaints and grievance handling mechanism.
Job Purpose
The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company.
How to apply for IDFC First Bank Off Campus Drive 2025 ?
All the interested and eligible candidates can apply for IDFC First Bank Hiring 2025 in online hiring challenge before Last Date.
Apply Link : Click Here To Apply
Also Apply in other Latest off Campus drive 2021 : Click here
About Company :
IDFC First Bank is an Indian private sector bank that forms part of IDFC, an integrated infrastructure finance company. The bank started operations on 1 October 2015, after receiving a universal banking licence from the Reserve Bank of India in July 2015. It is listed on BSE and NSE.
IDFC Limited was set up in 1997 to finance infrastructure, focusing primarily on project finance and mobilization of capital for private sector infrastructure development. Whether it is financial intermediation for infrastructure projects and services, whether adding value through innovative products to the infrastructure value chain or asset maintenance of existing infrastructure projects, the company focused on supporting organisations to get the best return on investments.