Infosys Walkin Drive 2025 : Mass Hiring as Customer Support | Apply Now
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Infosys Walkin Drive 2025 : Infosys, one of India’s leading IT and business consulting firms, is conducting a Walk-in Drive 2025 for the roles of Customer Support and Process Executive. Candidates with any degree qualification are eligible to apply.
If you’re looking for freshers jobs in Jaipur, Pune, or Bangalore, this is a great opportunity to start your career with a globally recognized organization.
Infosys Walk-in Drive 2025 Details :
| Company Name | Infosys |
| Website | https://www.infosys.com/ |
| Job Role | Customer Support |
| Qualification | Any Degree |
| Batch | 2021/2022/2023/2024 |
| Experience | 0 – 4 years |
| Salary | Best in Industry |
| Job Location | Pune/Bangalore |
| Venue Location | Indore |
| Walk-In Date | 14 & 15 November 2025 |
Infosys Walk-in Interview 2025 Eligibility Criteria
- Should be flexible to work in Night shifts (US Shift) and flexible to work for 24/7 work environment Work from office mandatory Exposure to US contact center preferable
- Customer Interaction:
- Troubleshooting: Diagnose and resolve non-technical issues reported by customers via phone, chat, or email.
- Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation.
- Effective Communication: Clearly explain technical concepts to non-technical users.
Key responsibilities:
- Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool
- Walk customers/ Provide navigational support on self service portal
- Place outbound calls to customers when required in line with Client / Company guidelines
- Work productively whilst maintaining exceptional call/data quality standards in line with targets
- Contribute to the team through open and regular communication with peers / supervisors
- Adhere to all company or departmental policies and procedures (personnel and operational)
- Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process
- Maintain regular and punctual attendance in line with company policies and procedures
- Minimize customer complaints and escalations by providing exceptional service and call control
Mandatory Documents to Carry :
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Why Infosys BPM?
- Work with a global brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer
How to Apply for Infosys Walk-in Drive 2025?
All interested and eligible candidates can apply for Infosys Walk-in Interview 2025 online by the following link as soon as possible Before Last Date.
Apply Link : Click Here To Apply
And Also Apply In : NielsenIQ Recruitment for 2025 Batch
Time and Venue :
- 14th November – 15th November , 10.00 AM – 2.00 PM
- Infosys Limited SEZ, Scheme No. 151 & 169B, Village Bada Bangarda and Tigariya Badshah, Super Corridor, Tehsil Hatod, Indore, Madhya Pradesh – 453112.
- Contact – Chiranjit Seal
About Company :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.