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Lenskart Jobs Opportunity Details :
About Lenskart Company
Founded in 2010, by an ex-Microsoft techie with no money but truckloads of relentless passion to make a difference in this world. As of today, little by little, Lenskart has served 40 Million people across the globe – helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500+ omnichannel stores across 175+ cities in India, Singapore, Dubai and Saudi we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!
Who Can Apply Lenskart Off Campus 2025
- Willingness to work in rotational shifts including weekends and holidays
- Preferred Qualifications: . Any Graduate
- Should be comfortable in taking Chat and calls both. . Intersted person can share their resume on this contact number
- Previous experience in a BPO or customer support role is a plus
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Lenskart Off Campus Hiring 2025
We are looking for a dedicated and customer-focused individual to join our team as a Customer Support Executive for both voice and non-voice processes. The ideal candidate will handle customer queries via calls, emails, chat, and other communication channels, ensuring prompt and effective resolution.
Key Responsibilities:
- Handle inbound and outbound calls to resolve customer issues and queries.
- Respond to customer inquiries via email and chat in a professional manner.
- Provide accurate information about products/services.
- Escalate unresolved issues to the appropriate internal teams.
- Maintain customer records by updating account information.
- Meet or exceed performance metrics including response time, resolution rate, and customer satisfaction.
- Adhere to company policies and procedures.
Requirements of Lenskart Jobs for freshers
- Excellent communication skills (verbal and written).
- Strong problem-solving skills and attention to detail.
- Basic computer knowledge and typing skills.
- Ability to work in a team and adapt to a fast-paced environment.
- Previous experience in a BPO or customer support role is a plus.
- Willingness to work in rotational shifts including weekends and holidays.
Preferred Qualifications:
- Any Graduate
- Familiarity with CRM systems and practices.
- Should be comfortable in taking Chat and calls both.
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How to apply for Lenskart Selection Process 2025 ?
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Conclusion
Lenskart is announce a walk -in Drive to recruit only experienced candidates. Lenskart’s success story demonstrates how blending technology with retail and prioritizing customer needs can lead to significant market disruption and growth. Their journey from a startup to a billion-dollar eyewear giant highlights the importance of innovation, strategic execution, and a strong commitment to accessibility.