Tech Mahindra Careers Hiring 2024 : For Service Desk | Salary 6 LPA

Tech Mahindra Careers Hiring 2024
Tech Mahindra Careers Hiring 2024

Tech Mahindra Careers Hiring 2024 :For Service Desk | Salary 6 LPAp| Registration Link Available

Tech Mahindra Careers Hiring 2024 : Tech Mahindra announce Recruitment for Any Graduate Degree / Any Post graduate Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Tech Mahindra Hiring 2024 Batch and Apply to the Tech Mahindra Careers Interview Drive 2024 through the Registration link available at the end of this post.

The more details about Tech Mahindra Careers Hiring 2024 and Eligibility Criteria and Tech Mahindra Careers Drive 2024 Pattern 2024 are discussed below.

About Company : Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra has over 146,000 employees across 90 countries. The company was ranked #5 in India’s IT firms and overall No. 47 on Fortune India 500 list for 2019.

Tech Mahindra Careers Hiring Drive 2024 Details :

Recruitment AuthorityTech Mahindra
Websitehttps://www.techmahindra.com/
Job RoleIT Support
QualificationAny Graduate Degree
Experience0 to 5 years
Salaryupto 6 LPA
Job LocationNoida
TimeASAP

Tech Mahindra Careers Recruitment 2024 Eligibility Criteria :

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  • Willingness to work in 24/7 environment.
  • 1 year or more experience in similar role. (Technical Support/ Service desk/ Desktop Support etc)
  • Experience on Desktop support, application support.
  • Exposure on ITSM ticketing tools
  • Applicant must be a graduate.

Job Description :

Tech Mahindra is hiring for SERVICE DESK role. (WORK FROM OFFICE ONLY)

Job Location – Noida

FRESHERS CAN ALSO APPLY.

GRADUATION IS MANDATORY FOR THIS JOB ROLE.

Share your RESUME : NUPUR : 8527249359

Looking for IMMEDIATE JOINERS ONLY. (NP should be less than 10days)

Role & responsibilities :

  • Voice & Email technical Support to ensure closure as per ITIL Incident Management process.
  • Follow-up/ update ticket for every call to ensure timely closure.
  • Call ownership, drive to resolution and communication with customer.
  • Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey.
  • Proactive monitoring & Perform documented Escalation process.
  • Working knowledge of Active directory, Multifactor authentication, Access requests for applications.
  • Experience on ITSM tools.
  • Understanding of Priority matrix & Escalation Matrix.
  • Aware of KPI and SLAs
  • Experience on Remote tools and troubleshooting.
  • Working knowledge on Windows/MAC OS.
  • Troubleshooting on Application Support (Off Shelf or Customized), Printers & MFDs, VPN software and Collaboration tools, Password Reset tools, MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking, Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)

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How to apply for Tech Mahindra Careers Hiring 2024 ?

All Interested and eligible candidates can apply for Tech Mahindra Careers Hiring 2024 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

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Tech Mahindra Careers Hiring 2024 Batch  – Frequently Asked Questions

How to apply for Tech Mahindra Careers Hiring 2024 ?

To apply for the Tech Mahindra Careers Hiring 2024 , you have to check the official site Tech Mahindra or https://fresheropenings.com/

Does Fresheropenings.com provide Tech Mahindra Careers Hiring 2024 ?

Yes, Fresheropenings.com provides Tech Mahindra Careers Hiring 2024 Alerts continuously.

What is the Tech Mahindra Selection Process?

Aptitude Test, Technical & Interview Rounds.

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