Tech Mahindra Freshers Jobs 2024 : Hiring as Voice / Blended | Salary- 3.2 LPA| Registration Link Available
Table of Contents
Tech Mahindra Jobs 2024 Details :
Tech Mahindra Jobs 2024 Eligibility Criteria :
Join Telegram for All Top MNCs Jobs Updates
Role & Responsibility :
* Work From Office*
* Customer Support : Bengali + English ( Language Require)
- Strong written and verbal communication skills with neutral Indian Accent.
- Ability to communicate calmly and diplomatically with patients & co-workers.
- Keen attention to detail, especially involving checking patient details and update the proper information in relevant tool.
- Proficient in customer service
- Active listening and comprehension skills
- Strong customer service skills.
- Ability to build positive relationships with patients.
- Education qualification: Degree/10 + 3 years Diploma pass / +2 would be the minimum qualification.
- Typical duties and responsibilities:
- Handling the calls with good communication skills professionally.
- Exceptional phone manner
- Patient centric and Excellent interpersonal and communication skills
- Knowledge of medical terminology is a plus
- Ability to apply knowledge of CC procedures and carry out tasks accordingly.
- Help patients on booking appointments or an enquiry on inbound calls/Outbound, calls/E-mail
Others :
- Login hours (Total hours 9:00:00 hrs. & Production hours 8:30:00 hrs.) to be completed adhering to the break schedules & being punctual.
- Shift Hours: 24/7 window for Male employees and a rotational day shift for Females (any 9 hours login between 6am to 9pm)
- Mode of work: Work from Office, Tech Mahindra LTD., Electronic City Phase II
- Employment Type: Permanent.
- Process: Multilingual support for a Healthcare project
- Educational mandate: any HSC / Graduate / Postgraduate can apply.
- Working days: 6 with 1 day rotational off.
Join our WhatsApp Group for Instant Jobs Notification