Tech Mahindra Jobs for Freshers 2025 : Apply Online for Technical Support Engineer
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About Tech Mahindra Company :
We offer a wide range of digital solutions and best-in-class platforms to deliver meaningful outcomes, enhance customer experiences, and transform industries at scale and with unparalleled speed. The Forbes India “Icon of Excellence” award recognizes individuals demonstrating exceptional leadership and significant contributions to their fields. Mohit Joshi, CEO of Tech Mahindra, dedicated the award to all employees who tirelessly contribute, challenge, and innovate.
At Tech Mahindra, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, we establish and advance our presence as a global, innovative, and caring brand. Our culture also leads us to be and become a company with a purpose. We achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.
The Tech Mahindra culture draws heritage from the core purpose and values that drive the Mahindra Group. We remain committed to driving positive change and our promise is to Rise for a more equal world, to be future-ready, and to create value with sustainability at the core.
Tech Mahindra Jobs for Freshers 2025 Details :
Qualifications for Tech Mahindra Off Campus 2025
- Experience – Min. 6 Month to 1 Year (Mandatory) and 2+ Years (Preferred)
- Written and verbal communication skills.
- Exceptional ability to multitask.
- Exceptional ability to adapt and learn new platforms and skills on the fly.
- Exceptional sense of urgency
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
- Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.
- Good to have – Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365
- Good to have – ITIL Knowledge
- Graduate from an accredited institution or Under-graduate with relevant technical experience
- Previous customer/technical support or technology experience
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Responsibilities for Tech Mahindra Placement 2025
- Excellent communication skills (International Voice process) is non-negotiable.
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)
- Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.
- Perform post-resolution follow-ups to help requests or incidents.
- Research issues and resolves technical problems.
- Creating/updating knowledge articles and support processes functions
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About the job of Tech Mahindra Jobs for Freshers 2025
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers’ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
How to apply for Tech Mahindra Recruitment Process 2025 ?
Conclusion : In this Tech Mahindra Jobs Drive 2025 we discuss about Role and Responsibilities, Eligibility Criteria, and Registration link are also available in this post . Before applying Tech Mahindra Jobs for Freshers 2025 candidates go to careers web page of official website of Tech Mahindra after that applicant must be registered all details then apply to this properly. Tech Mahindra group is recruiting candidates in bulk for recent / fresh graduate.