Unisys Off Campus Drive 2025 : Hiring for Freshers as Service Desk Associate | Apply Now

Unisys Off Campus Drive 2025 : Hiring for Freshers as Service Desk Associate | Apply Now

Unisys Off Campus Drive 2025 : Unisys has announced Recruitment notification for the role of Service Desk Associate. This Opportunity is prefect for the candidates having qualification of B.E/B.Tech/Any Degree. Students looking to start their careers for IT and Core Jobs can apply for this opportunity. Freshers and Experienced Candidate can also apply for this jobs Vacancy. Interested Candidate can also try this Tech Mahindra Walk-in Drive 2025.

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Unisys Off Campus Drive 2025 Details :

Company NameUnisys
Websitehttps://www.unisys.com/
DesignationService Desk Associate
QualificationB.E/B.Tech/Any Degree
Batch2023/2024
ExperienceFreshers
Salary CTCBest in Industry
Job LocationBangalore
Last dateASAP

Skills, Experience & Qualifications:

  • Fresher (2024 Passout)

You will be successful in this role if you have:

Key Skills:

  • Excellent verbal and written communication.
  • Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
  • Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.)
  • Multitasking and coordination skills
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions
  • Willingness and ability to work in shifts (24 x 7)

Minimum Education Required:

  • A minimum qualification any Engineering or Non-Engineering Graduates (2023 and 2024 Batch)
  • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course and/or relevant experience in Information Technology service delivery Relevant IT qualifications to a tertiary level

Responsibilities Unisys Recruitment 2025:

  • First point of contact for all end user reported issues or requests
  • Typically provides technical support for Internal and External customers
  • Responsible for providing the first line of telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees
  • Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
  • Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements
  • Escalates complex problems to the Remote Support Engineering staff or Field Engineering
  • Maintains call quality and response times as per the agreed SLAs. Maintains records of calls and ensure all cases are updated in the system
  • Support multiple clients through customer service professionalism and insight

Our Core Beliefs:

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  • Curiosity: We embrace the unknown and continuous learning.
  • Creativity: We look past routine ways of doing things.
  • Client-Centricity: Our clients’ success is our success.
  • Integrity: We act ethically and honestly.

Position Overview:

The primary role of a service desk associate is to answer customer requests for assistance by email, chat, web or over the phone. This role is crucial to ensuring customer requirements are met in terms of communication, prioritizing, escalating and resolving incidents and requests.

How to apply for Unisys Off Campus Drive 2025 ?

All the Interested and eligible candidates can apply for Unisys Recruitment 2025 online by the following link as soon as Possible before Last Date.

Apply Links: Click Here To Apply

Also Apply in Johnson Controls Off Campus Drive 2025 : Click here

About Company : 

We are a global technology solutions company that powers breakthroughs for the world’s leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it.

Unisys Corporation is an American multinational information technology (IT) services and consulting company headquartered in Blue Bell, Pennsylvania. It provides digital workplace solutions, cloud, applications, and infrastructure solutions, enterprise computing solutions, and business process solutions for organizations around the world.