Walmart Off Campus Drive 2025 : Hiring for Freshers as Resolution Specialist
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Walmart Off Campus Drive 2025 : Walmart is Hiring Freshers/Experienced Candidates for the Role of Resolution Specialist, Contact Center. Candidates having Educational Qualification Any Degree can Apply for this Role. The Job Location for this Jobs at Walmart is Bangalore, India. Check the Complete details about Walmart Recruitment 2025 in this Article below.
About Company : Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. You’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you’re proud of.
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Walmart Off Campus Drive 2025 Details :
| Recruitment Authority | Walmart |
| Website | https://www.walmart.com/ |
| Job Role | Resolution Specialist, Contact Center |
| Qualification | Any Degree |
| Experience | 06 months – 3 Years |
| Salary | Best in Industry |
| Job Location | Bangalore |
| Last Date | 09 January 2025 |
Resolution Specialist, Contact Center:
- Qualification – Any Graduate
- Experience – 6 months to 1 year.
What you’ll bring :
- 10 months – 3 Years of relevant customer service experience
- Excellent written and verbal communication skills with the ability to effectively articulate information to customers
- Able to interact professionally with customers.
- Ability to manage multiple tasks simultaneously.
- Customer-focused mindset with a high level of urgency; role model for delivering Extraordinary Customer experience
Minimum Qualification:
- 6 months experience in retail, contact center operations, or a related area.
- 1 year’s experience with basic computer processing/data entry software.
Preferred: In retail, contact center operations, or a related area
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Requirements: In this role, you may be asked to switch between any support channel of phone and chat based on the business requirements.
- Review, analyze, and process critical customer queries with accuracy to provide customer satisfaction.
- Strong active listening skills to understand customer needs and provide appropriate solutions
- Utilize various software systems and tools to accurately document and track customer interaction
- Ability to multitask and navigate through multiple software systems simultaneously
- Collaborate with internal associates of Walmart to escalate and resolve complex customer issues in a timely manner
- Meet or exceed established KPIs, such as average handling time, first call resolution, and customer satisfaction scores
- Maintain a positive and professional demeanor while interacting with customers, colleagues, and supervisors
- Demonstrated ability to work in a fast-paced, dynamic environment with a strong attention to detail
- Exceptional problem-solving and decision-making skills to handle customer concerns and find suitable resolutions
- Must type a minimum of 25 WPM
- Proficient with Microsoft Office programs (Outlook, Word, Excel)
- Proficient in using soft phones (good to have)
- Should be flexible to work from Office in a 24/7 work environment with rotational weekly time off.
- Weekly Off will be provided inline with company policy
- Should be able to work during public holidays as per business needs
- Should be able to work in permanent night shifts or any assigned shifts on a rotational basis.
How to apply for Walmart Recruitment 2025?
All Interested and eligible candidates can apply for Walmart Recruitment 2025 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
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