Wipro Careers Jobs 2024 : Hiring for Freshers as Service Desk Analyst | Apply Now
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Wipro Careers Jobs 2024 : Wipro Announced a Virtual Off Recruitment for Hiring a Freshers Candidates . Interested Jobseeker can go through this Job post to know further details about Wipro Hiring 2024 and Apply to the Wipro Recruitment 2024 through the Registration link available at the end of this post. The more details about Wipro Off campus Eligibility Criteria and Recruitment Pattern 2024 are discussed below.
About Company : Wipro is a leading global information technology, consulting and business process services company – and we empower our customers, colleagues and communities to thrive in an ever-changing world. From building sandcastles to skyscrapers, launching spaceships to launching moonshot ideas – our ambition allows us to find a way to achieve the seemingly impossible.
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Wipro is globally recognized for its innovative approach towards delivering business value and its commitment to sustainability. Wipro champions optimized utilization of natural resources, capital and talent. Today we are a trusted partner of choice for global businesses looking to €˜differentiate at the front€™ and €˜standardize at the core€™ through technology interventions.
Wipro Careers Jobs 2024 Details :
| Company Name | Wipro |
| Website | https://wipro.com/ |
| Job Role | Service Desk Analyst |
| Qualification | B.E/B.Tech/Any degree |
| Experience | Freshers |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date | ASAP |
Wipro Careers Jobs 2024 Eligibility Criteria :
- The candidates should possess a B.E/B.Tech/Any degree qualifications
Duties:
- Be responsible for primary user support and customer service
- Respond to queries from all calls, portal, emails, chats fromthe client
- Become familiar with each client and their respectiveapplications/ processes
- Learn fundamental operations of commonly-used software, hardwareand other equipment
- Follow standard service desk operating procedures by accuratelylogging all service desk tickets using the defined tracking software
- Ensure that the scorecard is maintained as per SoW with respectto TAT, SLA & hits
- Manage all queries or escalate if not resolve as per the definedhelpdesk policies and framework
- Regular MIS & resolution log management on queriesraised
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback, suggestions, or escalations by customers tothe appropriate internal team
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How to apply Wipro Recruitment 2024 for Freshers?
All interested and eligible candidates can apply Wipro Recruitment 2024 for Freshers drive by following link as soon as possible.
Apply Link: Click Here To Apply.
Wipro Freshers Recruitment 2024 – Frequently Asked Questions
How to apply for Wipro Recruitment 2024?
To apply for the Wipro Off Campus Drive 2024, you have to check the official site of Wipro or https://fresheropenings.com/
Does Fresheropenings.com provide Wipro Recruitment 2024?
Yes, Fresheropenings.com provides Wipro Off Campus Drive 2024 Alerts continuously.
What is the Wipro Selection Process?
Aptitude Test, Technical & Interview Rounds.