Wipro Freshers job 2024 : Registration as Administrator | Apply Now| Registration Link Available
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Wipro Freshers job 2024 : Wipro announce Recruitment for Any Graduate Degree Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Wipro Hiring 2024 Batch and Apply to the Wipro Off Campus Drive 2024 through the Registration link available at the end of this post. The more details about Wipro Off Campus Recruitment Drive 2024 Details and Eligibility Criteria and Wipro Careers Interview Drive 2024 Pattern 2024 are discussed below.
About Company : Wipro Limited (with “Wipro” being an abbreviation for its former name, the Western Indian Palm Refinery Oil; stylized in lowercase title) is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies.[4] Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.[5]
During the 1970s and 1980s, the company shifted its focus to new opportunities in the IT and computing industry, which was at a nascent stage in India at the time. On 7 June 1977, the name of the company changed from Western India Vegetable Products Limited, to Wipro Products Limited.[7] In 1982, the name was changed again, from Wipro Products Limited to Wipro Limited. In 1999, Wipro was listed on the New York Stock Exchange.[citation needed] In 2004, Wipro became the second Indian IT company to earn US$1 billion in annual revenue.[10]
Wipro Off Campus Freshers Drive 2024 Eligibility Criteria :
Functional Competencies/ Skill
Process Knowledge – Knowledge of assigned process, tools and systems – Foundation to Competent
Behavioral Competencies
Collaborative working
Problem solving and decision making
Attention to Detail
Execution Excellence
Client (Internal) Centricity
Effective Communication
Job Description :
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of client?s network/ server/ system/ storage/ platform/ infrastructure and other equipment?s to keep track of each of their proper functioning and upkeepKeep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframePerform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfactionProvide an acceptance and immediate resolution to the high priority tickets/ serviceInstalling and configuring software/ hardware requirements based on service requests100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalationsProvide application/ user access as per client requirements and requests to ensure timely solutioningTrack all the tickets from acceptance to resolution stage as per the resolution time defined by the customerMaintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfactionCoordinate with on-site team for complex problem resolution and ensure timely client servicingReview the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
All Interested and eligible candidates can apply for Wipro Off Campus Drive 2024 online by registering themselves through the link given below on or before Last Date.
