Wipro Jobs Hiring 2024 : Recruiting as Service Desk Analyst | Salary- up to 7.4 LPA

Wipro Jobs Hiring 2024 : Recruiting as Service Desk Analyst | Salary- up to 7.4 LPA | Registration Link Available

Wipro Off Campus Drive 2024 : Wipro announce Recruitment for Any Graduate Degree and Under Graduate Degree Candidates through its Official Portal For the Service Desk Analyst Position . Interested Jobseeker can go through this Job post to know further details about Wipro Hiring 2024 Batch and Apply to the Wipro Off Campus 2024 for Freshers through the Registration link available at the end of this post. The more details about Wipro Jobs for Freshers 2024 Details and Eligibility Criteria and Wipro Careers 2024 Pattern 2024 are discussed below.

About Company : Wipro Limited (with “Wipro” being an abbreviation for its former name, the Western Indian Palm Refinery Oil; stylized in lowercase title) is an Indian multinational corporation that provides information technology, consultant and business process services. It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.

Wipro Jobs Drive 2024 Details :

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Recruitment AuthorityWipro
Websitehttps://www.wipro.com/
Job RoleService Desk Analyst
QualificationAny Graduate
Experience 2 to 4 LPA
Salaryup to INR 7.4 LPA
Job LocationBengaluru
TimeASAP

Wipro Recruitment Drive 2024 Eligibility Criteria :

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Role Purpose

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

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Do

  1. Be responsible for primary user support and customer service
  2. Respond to queries from all calls, portal, emails, chats from the client
  3. Become familiar with each client and their respective applications/ processes
  4. Learn fundamental operations of commonly-used software, hardware and other equipment
  5. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
  6. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits
  7. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

Role :

  1. Regular MIS & resolution log management on queries raised
  2. Record events and problems and their resolution in logs
  3. Follow-up and update customer status and information
  4. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
  5. Identify and suggest improvements on processes, procedures etc.

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How to apply for Wipro Recruitment Drive 2024 for Freshers ?

All Interested and eligible candidates can apply for Wipro Recruitment Drive 2024 for Freshers online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

Also, apply for other jobs

Wipro Off Campus Drive 2024– Frequently Asked Questions

How to apply for Wipro Jobs for Freshers Drive 2024?

To apply for the Wipro Jobs for Freshers Drive 2024, you have to check the official site Wipro or https://fresheropenings.com/

Does Fresheropenings.com provide Wipro Recruitment 2024 ?

Yes, Fresheropenings.com provides Wipro Recruitment 2024 Alerts continuously.

What is the Wipro Selection Process?

Aptitude Test, Technical & Interview Rounds.