WPP Off Campus Drive 2024 : Hiring for Freshers as Support Analyst | Apply Now
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WPP Off Campus Drive 2024 : WPP announce a virtual off Campus Hiring for Freshers Candidates through its Official career Page. Interested Jobseeker can go through this Job post to know further details about WPP Hiring 2024 and Apply to the WPP Recruitment 2024 through the Registration link available at the end of this post. The more details about WPP Off campus Eligibility Criteria, WPP Exam Date 2024 and WPP Recruitment Pattern 2024 are discussed below.
About Company : WPP plc is a British multinational communications, advertising, public relations, technology, and commerce holding company headquartered in London, England. It is the world’s largest advertising company, as of 2023.
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WPP Off Campus Drive 2024 Details:
| Company Name | WPP |
| Website | https://www.wpp.com/hi-in |
| Job Role | Junior Application Support Analyst |
| Qualification | B.E/B.Tech/Diploma |
| Experience | Freshers/Experienced |
| Salary/CTC | Best in Industry |
| Job Location | Chennai |
| Last Date | ASAP |
WPP Off Campus Drive 2024 Eligibility Criteria :
- College diploma or university degree in the field of computer science, information systems, and/or 1 year’s equivalent work experience
- Certification in ITIL foundation v3 would be advantageous but not essential
- Basic understanding of incident, problem, change and release management processes
- Experience with troubleshooting principles, methodologies, and issue resolution techniques
- Highly self-motivated and directed
- Good analytical and problem-solving abilities
- Very strong customer service orientation
- Excellent written, oral, interpersonal and presentational skills
- Knowledge of media types and file formats
- Ability to communicate technical information in a user- friendly way
- Attention to detail
- Well-presented and polite
- Able to adapt to new working methods and practice technology advances
- Interest in advertising, post production and technology
- Previous work experience within an advertising agency/post production facility
- Experience of Incident Management
- Basic web development skills
- Second Language (Brazilian Portuguese, German, Mandarin, Spanish)
- Coding background
- Should be willing to work in 24X7 support.
- Should be comfortable with rotational shift.
- Experience working within customer service capacity e.g. sale assistant/advisor
- Experience with transcoding technologies and workflows.
What you’ll be doing:
- Provide support for all request fulfilment requirement for application and perform administrative task including but not limit to user set-up and change, as well as response to system and integration error alert
- Field incoming incident/request/problem tickets in ITSM toolkit from end users (escalated from the first line support) to resolve platform and software issues within servers, databases, web services and other mission-critical platforms
- Review support tickets to ensure all relevant end user and issue / Incident information is included
- Prioritise and respond to tickets as required, escalating to 2nd and 3rd line teams where necessary
- Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and platforms
- Track incident progress through to resolution, updating key stakeholders as necessary.
- Record, track and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
- Maintain performance of all new and existing software and platforms across the organisation
- Identify and learn appropriate software platforms used and supported by the organisation
- Post software updates, knowledge bases, and frequently asked questions resources on company intranet to assist in problem resolution
- Provide support for the testing of new and existing software platforms under development or consideration for purchase
- Test fixes and perform post-resolution follow ups to ensure problems have been adequately resolved
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How to Apply for WPP Recruitment 2024?
Interested and eligible candidates can apply for WPP Off Campus Drive 2024 online by the following link as soon as possible before Last Date.
Apply Link : Click here
WPP Recruitment 2024 – Frequently Asked Questions
How to apply for WPP Off Campus Drive 2024?
To apply for the WPP Recruitment 2024, you have to check the official site of WPP or Fresheropenings.com.
Does Fresheropenings.com provide WPP Recruitment 2024 Alerts?
Yes, Freshersopenings.com provides WPP Recruitment 2024 Alerts continuously.
What is the WPP Selection Process?
Aptitude Test, Technical & Interview Rounds.