Tech Mahindra Recruitment 2025 : Hiring as International Voice Process | Salary – INR 6 LPA
Table of Contents
Tech Mahindra Recruitment 2025 Details :
Tech Mahindra Recruitment 2025 Eligibility Criteria :
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ELIGIBILITY
- Minimum of 6 months of experience in inbound call processes within a customer service environment.
- Only Experienced candidates can apply.
- Excellent verbal communication skills with a clear and professional phone manner.
- Strong problem-solving abilities and the ability to think on your feet.
- Familiarity with CRM systems and call center software.
- Ability to work in a fast-paced environment and handle high call volumes.
- Customer-centric mindset with a commitment to delivering top-notch service.
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Preferred candidate profile.
- Taking inbound calls.
- B2B inbound process.
- In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
- Experience resolving customer issues in billing,
- Excellent communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Customer Centric & Logical Thinking & Need to be Enough Spontaneous
- Ensure Timely & Professional Responses to all Queries.
Perks and benefits
- Cab Facility both ways [ Pick up and drop within Transport radius]
- Immense Growth Opportunities.