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About HCL Technology Company :
HCL Technology is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 totaled $13.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
HCL Technologies offers a comprehensive range of employee benefits, including health insurance, retirement plans, paid time off, and professional development opportunities. These benefits also encompass perks like gym memberships, employee assistance programs, and potential discounts. Additionally, HCLTech provides maternity and paternity leave, work-from-home options, and flexible working arrangements.
HCL Technology Off Campus Drive 2025 Details :
HCL Technology Eligibility Criteria for Freshers
- Any Graduate degree
- Freshers candidates must apply
- 2025 batch are eligible
- Excellent Communication with International Voice Support experience.
- Hands on experience in Mobility related Application & Desktop/General system related issues
- Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues.
- In-depth experience knowledge on MS office/O365
- Experience in Telecom will be added advantage.
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Roles & Responsibilities
- To maintain high efficiency in handling escalated calls from L1 team.
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies
- To ensure positive customer experience and CSAT through defined resolution rate and minimum average handling time (AHT), rejected resolutions or Reopen Cases
- To update worklogs and follow shift for escalation process and process compliance
- Handling all the queues efficiently and work towards case closure.
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HCL Technology Employee Benefits
HCL Technologies offers a comprehensive range of employee benefits, including health insurance, retirement plans, paid time off, and professional development opportunities. These benefits also encompass perks like gym memberships, employee assistance programs, and potential discounts. Additionally, HCLTech provides maternity and paternity leave, work-from-home options, and flexible working arrangements.
- Standard paid leave for vacation and personal time.
- Paid Time Off for Illness
- Time off for designated company holidays.
- Flexible work arrangements, potentially including remote work options.
- Assistance with childcare expenses or on-site childcare.
- Including mental health support, stress management, and fitness initiatives.
How to apply for HCL Technology Recruitment Process 2025?
Conclusion : HCL Technology is offering freshers employee to join this organisation for multiple role. HCL Technology hire multiple employee for multiple role. HCL Offers Great Opportunity to make a career, with American global corporation who is a leading search engine worldwide. We covered all details related HCLTech Off Campus Drive 2025 for Freshers such as Eligibility Criteria, Educational Qualification details, Recruitment Process, Apply Link and Required skills.