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About TCS Company :
Tata Consultancy Services (TCS) is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys since its inception in 1968. Our consulting-led, innovation-driven services help businesses evolve as perpetually adaptive enterprises, staying ahead in an ever-changing digital landscape. Recognized for excellence in software development, we rapidly apply and scale new technologies, driving long-term value and scalable transformation. Many of these relationships have endured for decades, navigating every technology cycle from mainframes in the 1970s to Artificial Intelligence today.
TCS Off Campus Drive 2025 Details :
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TCS Off Campus Eligibility Criteria
The TCS Off Campus Drive 2025 is open to a wide range of candidates. Here’s what you need to qualify:
- Must have any graduate degree
- Candidates aged between 18 to 28 years are eligible.
- 2-3 years of experience as a Help Desk Technician or other customer support role
- Good understanding of computer systems, mobile devices, and other tech products.
- Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues.
- Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.
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TCS Recruitment Process 2025
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process.
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services.
- Respond to email messages for customers seeking help.
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback or suggestions from customers to the appropriate internal team.
- Identify and suggest possible improvements to procedures.
- Install, modify, and repair computer hardware and software.
- Determining the best solution based on the issue and details provided by customers.
Benefits of TCS Jobs Hiring
Jobs at TCS comes with numerous advantages:
- Hands-On Experience: Work on real-world projects involving AI, ML, Blockchain, Cybersecurity, etc.
- Mentorship: Learn from industry experts and experienced professionals.
- Global Networking: Collaborate with teams across different countries.
- Pre-Placement Offers (PPOs): High-performing interns often secure full-time job offers.
- Resume Booster: A TCS Recruitment Drive adds immense value to your CV.