Barclays Off Campus Jobs 2025 : Hiring for Freshers as Customer Care Support

Barclays Off Campus Jobs 2025 : Hiring for Freshers as Customer Care Support

Barclays Off Campus Jobs 2025 : Barclays is Hiring Freshers Candidates for the Role of Customer Care Support. Candidates having Educational Qualification Graduate/Post Graduate can Apply for this Role. The Job Location for this Jobs at Barclays is Noida, India. Check the Complete details about Barclays Recruitment 2025 in this Article below.

About Company : A British multinational investment bank and financial services company, Barclays PLC’s ancestry traces back to two goldsmith bankers, John Freame and Thomas Gould, who were doing business in Lombard Street, London in 1690. James Barclay, after whom the Bank is named, became a partner in the busin…

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Barclays Off Campus Jobs 2025 Details :

To thrive in this role, you’ll need some previous experience in:

• 0-24 months of relevant experience
• Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
• Experience of working in BPO/KPO
• Flexibility in hours of work and ability to work changing shifts patterns
• Effective communication, including questioning skills
• Ability to work independently or as part of a team
• Achieving high standards and delivering results with accuracy and attention to detail
• MS Office Applications (preferably, Excel, word & PowerPoint)
• Risk awareness
• Min Typing speed of 20-25 wpm & 80% accuracy in the test
• Excellent analytical skills and an ability to solve issues

Accountabilities

• Support the provision of customer service through various communication channels including chat, email and phone.
• Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires.
• Collaboration with teams across the bank to align and integrate customer care processes.
• Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas.
• Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
• Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments.
• Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness .

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Analyst Expectations

• To meet the needs of stakeholders/ customers through operational excellence and customer service
• Perform prescribed activities in a timely manner and to a high standard
• No people leadership roles at this grade.
• Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members.
• Identify escalation of policy breaches as required.
• Take responsibility for customer service and operational execution tasks.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function.
• Work within well-defined procedures that may involve a variety of work routines.
• Demonstrate an understanding of the procedures.
• Evaluate and select the appropriate alternatives from defined options.
• Make judgements based on the analysis of factual information.
• Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

How to apply for Barclays Recruitment 2025?

All Interested and eligible candidates can apply for Barclays Recruitment 2025 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply  

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