Oracle Recruitment 2026 | Mass Hiring for Associate Support Engineer | Apply Now
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Oracle Recruitment 2026 : Oracle is hiring candidates for the position of Associate Support Engineer in Bangalore. Candidates with B.E, B.Tech, M.E, or M.Tech qualifications and around 3–5+ years of experience can apply for this opportunity.
If you are looking for an IT job in Bangalore and have the required technical background, this could be a relevant opportunity to explore. Interested candidates are advised to apply online as soon as possible. The eligibility requirements, job responsibilities, and application details are provided below.
Oracle Recruitment 2026 – Job Details
| Details | Information |
|---|---|
| Job Role | Associate Support Engineer |
| Job Type | IT Jobs |
| Qualification | B.E/B.Tech/M.E/M.Tech |
| Experience | 3–5+ Years |
| Salary/CTC | Best in Industry |
| Job Location | Bangalore |
| Last Date to Apply | ASAP |
Cisco Off Campus Drive 2026 Eligibility Criteria
Candidates applying for the Associate Support Engineer position should have completed B.E./B.Tech/M.E./M.Tech from a recognized institution.
Job Responsibilities
- Customer Support and Technical Assistance
- Act as a point of contact for customers and help maintain positive customer relationships.
- Respond to customer queries through phone, email, or other communication channels.
- Provide technical assistance by answering questions and troubleshooting basic issues related to Oracle products.
- Understand customer problems and work towards providing suitable solutions.
- Technical Problem-Solving
- Investigate and troubleshoot technical issues reported by customers.
- Research, reproduce, and test problems to understand their root cause and identify possible solutions.
- Follow up with customers regarding service requests and keep them informed about the progress and resolution.
- Escalate complex technical issues to the appropriate teams whenever required.
- Work with experienced team members to identify and report product bugs, reliability concerns, and maintenance-related issues.
- Documentation and Knowledge Sharing
- Maintain proper records of activities and updates related to customer service requests.
- Use troubleshooting guides and knowledge-base resources while resolving issues.
- Assist in preparing troubleshooting documentation and knowledge-base articles for frequently reported or resolved issues.
- Keep technical documentation updated for future reference.
- Technical Collaboration and Improvement
- Develop a better understanding of Oracle products and the environments in which customers use them.
- Support internal teams and stakeholders when they need assistance with customer-related technical issues.
- Use automation tools and AI-based assistance where appropriate to identify the root causes of common problems.
- Suggest improvements to existing support processes and workflows based on customer feedback and operational observations.
Performance Monitoring
Monitor assigned support activities and service-performance metrics.
Complete support-related tasks according to established processes and timelines.
- Issue Investigation and Troubleshooting
- Analyze configuration-related issues reported by customers or internal stakeholders.
- Identify the underlying cause of problems and implement corrective changes without affecting other systems or workflows.
- Record solutions, changes, and improvements so that similar issues can be handled more efficiently in the future.
- Communication and Collaboration
- Provide regular and clear updates to customers, managers, and internal teams.
- Communicate potential risks, delays, dependencies, and changes in scope at the appropriate time.
- Explain technical configurations and solutions in simple terms when communicating with non-technical stakeholders.
- Compliance and Documentation
- Ensure that all changes follow organizational policies, quality standards, and applicable SLAs.
- Keep configuration records, change logs, and related documentation up to date.
- Follow ITIL-based change-management procedures and maintain proper documentation for audit requirements.
Additional Responsibilities
Depending on business requirements, candidates may also be involved in providing oral and written translation support for technical and non-technical questions related to products and services, under appropriate guidance.
Core Responsibilities
- Configuration and Change Implementation
- Configure and implement changes in Cerner solutions based on customer requirements and established configuration practices.
- Handle the complete change process, including request intake, analysis, scope definition, configuration, testing, validation, and deployment.
- Ensure that configurations follow the required standards and remain consistent across different environments.
- Requirements Gathering and Analysis
- Work with customers, solution architects, and internal teams to understand business and technical requirements.
- Estimate the effort involved and clearly define the scope of each change request.
- Document configuration requirements and identify dependencies or integration points between different modules and solutions.
- Testing and Quality Assurance
- Perform unit, functional, and integration testing for assigned changes.
- Verify system behavior after configuration changes.
- Investigate issues found during testing and make the necessary corrections.
- Planning and Execution
- Complete assigned work within the expected timelines and project requirements.
- Monitor progress and adjust priorities when resources or project timelines change.
- Follow instructions from senior team members while managing assigned responsibilities.
Team Collaboration
Work closely with team members to understand expectations and achieve common project goals.
Develop an understanding of customer, stakeholder, and business requirements with guidance from experienced team members.
- Problem Solving
- Follow established procedures to investigate and resolve common technical issues.
- Collect and review relevant information to troubleshoot errors.
- Escalate complex or unresolved problems to senior team members when necessary.
- Continuous Learning
- Develop technical knowledge by learning new tools, technologies, and skills relevant to the role.
- Stay familiar with industry practices and trends.
- Participate in training programs and use feedback to improve technical and professional skills.
- Continuous Improvement
- Identify opportunities to make support processes, workflows, and procedures more efficient.
- Contribute ideas that can improve the quality and effectiveness of day-to-day operations.
How to Apply for Oracle Hiring Jobs 2026?
Candidates who meet the eligibility requirements and are interested in the Oracle Associate Support Engineer position can apply online. It is recommended to submit the application as soon as possible through the official recruitment/application link.
Apply Link : Click Here To Apply
And also apply in L&T Recruitment 2026
About Oracle
Oracle is a global technology company that provides enterprise software, cloud services, database technologies, and other business solutions. The company works with organizations across different industries to help them manage data, applications, infrastructure, and digital operations.
FAQs for Oracle Of Campus Recruitment 2026
1. What is the job role offered by Oracle in this recruitment?
Oracle is hiring for the position of Associate Support Engineer.
2. What is the required qualification for Oracle Recruitment 2026?
Candidates should have a B.E., B.Tech, M.E., or M.Tech qualification.
3. What is the required experience?
The listed experience requirement is approximately 3–5+ years.
4. Where is the job located?
The position is based in Bangalore.
5. How can I apply for Oracle Recruitment 2026?
Eligible candidates can apply online through the relevant Oracle recruitment/application link. Candidates