Capgemini Recruitment 2024 for freshers : Salary upto 7 LPA | Apply Now Online
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Capgemini Recruitment 2024 for freshers : Capgemini is Looking to Hire Freshers Candidates for the Role of Service Desk Executive. Any Graduate candidates from recognized universities can Apply for Capgemini Off Campus Drive 2024. The Job Location for this Role at Capgemini Career 2024 is Noida. candidates residing in Delhi NCR or Other Location Across India can register for Capgemini Recruitment for freshers 2024. All Interested Freshers job Seekers must check the complete details of the Capgemini Hiring 2024 and then Apply for this Job using registration link available at the end of this post.
About Company : Capgemini SE is a French multinational information technology services and consulting company, headquartered in Paris, France.
Capgemini is a leading strategic partner to companies around the world, we have leveraged technology to enable business transformation for more than 50 years. We address the entire breadth of business needs, from strategy and design to managing operations. To do this, we draw on deep industry expertise and a command of the fast-evolving fields of cloud, data artificial intelligence, connectivity, software, digital engineering, and platforms.
Capgemini Off Campus Drive 2024 Details :
| Company Name | Capgemini |
| Website | https://www.capgemini.com/ |
| Job Role | Service Desk Executive |
| Qualification | Any Graduate |
| Batch | 2022/2023 |
| Experience | Freshers |
| Salary | upto Rs 7 LPA |
| Job Location | Noida |
| Last Date | ASAP |
Capgemini Off Campus Drive 2024 Eligibility Criteria :
Qualification : Candidates must have completed any 3-year graduation in 2022 & 2023.
Desired Skills :
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Willing to work in a 24/7 environment
- Should be open to sign Service Level Agreement and KPIs
- Candidates must be open to relocate to any location and work in night shifts
Job Description :
Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
- o Ticket Management Prioritize the urgency of the ticket, right categorization based on issues of the ticket, track status of the ticket (On-hold, Open, closed & resolved), Keep customers informed on status etc.
- o Business intelligence use ticket data and analysis, tools and use best practices in the account to support customer
- o Service Delivery Its our service to the customer and delivering what is expected
- o Customer Management How effectively you are interaction starting from Greeting to resolution and call closure is what is expected
- o CHIP Our intelligent AI BOT which help to answer customer query saving SD & customers time and effort on issue resolution. Also helps in making customer’s experience better
- o Service email retrieve How effective are we in handling email as a contact channel and minimize hops between SD and the customer
- o Knowledge Management How effectively we manage the Knowledge base to resolve customer issues
- o Service Marketing Increase customer brand by bringing and here its Capgemini where we talk about tools where increase usage can help the customer
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
- Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
- Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself).
How to Apply Capgemini Recruitment 2024 for Freshers ?
All Interested and eligible candidates can apply to Capgemini Off Campus Drive 2024 online by the following Registration link on or before last Date.
Apply Link : Click Here To Apply
Capgemini Hiring 2024 for Freshers – Frequently Asked Questions
How to apply for Capgemini Off Campus Recruitment 2024 ?
To apply for the Capgemini Off Campus Drive 2023, you have to check the official site of Capgemini Engineering or Fresheropenings.com.
Does Fresheropenings.com provide Capgemini Off Campus Recruitment 2024 Alerts?
Yes, Freshersopenings.com provides Capgemini Recruitment 2024 Alerts continuously.
What is the Capgemini Selection Process?
Aptitude Test, Technical & Interview Rounds.
