Cognizant Work From Home Jobs 2025 : Hiring for Freshers as Trainee – Junior Data Analyst | Apply Now

Cognizant Work From Home Jobs 2025 : Hiring for Freshers as Trainee – Junior Data Analyst | Apply Now

Cognizant Work From Home Jobs 2025 : Cognizant is Scheduled to hire for the Trainee – Junior Data Analyst role. Interested Candidate can go through this job post and know Details about Cognizant Off Campus Drive 2025. Freshers Candidate are also eligible to Apply for this Jobs vacancy. Bachelor’s or Master’s degree can apply for these role. Further Details about Cognizant WFH Jobs for Freshers 2025 are mention Below in this Article.

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Cognizant Work From Home Jobs 2024 Details :

Qualifications

• Possess strong technical skills in Generative AI and MS Excel.
• Demonstrate expertise in customer management within the Life Sciences sector.
• Exhibit proficiency in handling customer complaints and ensuring timely resolution.
• Show ability to analyze and report on customer data using MS Excel.
• Display excellent communication and interpersonal skills.
• Have a proactive approach to problem-solving and process improvement.
• Be adaptable to rotational shifts and a hybrid work model.
• Maintain a high level of professionalism and confidentiality.
• Demonstrate a commitment to continuous learning and development.
• Show ability to collaborate effectively with cross-functional teams.
• Exhibit strong organizational and time management skills.
• Have a customer-centric mindset and a passion for delivering excellent service.
• Be detail-oriented and capable of managing multiple tasks simultaneously.

Certifications Required

Certified Customer Service Professional (CCSP) Microsoft Office Specialist (MOS) in Excel AI for Everyone by Coursera

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

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Responsibilities

• Oversee the management of customer data and ensure its accuracy and integrity.
• Provide support in the implementation and maintenance of Generative AI tools to enhance customer management processes.
• Utilize MS Excel to analyze and report on customer data identifying trends and areas for improvement.
• Handle customer complaints efficiently ensuring timely resolution and maintaining high levels of customer satisfaction.
• Collaborate with cross-functional teams to develop and implement strategies for improving customer service.
• Monitor and evaluate the effectiveness of customer management processes and suggest enhancements.
• Assist in the preparation of documentation and reports related to customer management and complaint handling.
• Ensure compliance with industry regulations and company policies in all customer management activities.
• Participate in training sessions to stay updated on the latest tools and techniques in Generative AI and customer management.
• Support the development of best practices for customer management and complaint handling within the team.
• Contribute to the continuous improvement of processes by providing feedback and suggestions.
• Engage with customers to understand their needs and provide tailored solutions.
• Maintain a high level of professionalism and confidentiality in all interactions with customers and team members.

How to apply for Cognizant Recruitment 2024?

Interested and Eligible candidates can apply for Cognizant Off campus Drive 2024 online by the following link as soon as possible Before Last Date.

Apply Link : Click Here To Apply

Also Apply in other HPE off Campus drive 2025 : Click here