Genpact Walk -in Drive Jobs 2025 : Hiring for Freshers as Chat Process | Apply Now

Genpact Walk -in Drive Jobs 2025
Genpact Walk -in Drive Jobs 2025

Genpact Walk -in Drive Jobs 2025 : Hiring for Freshers as Chat Process | Apply Now

Genpact Walk -in Drive Jobs 2025 : Genpact is walk-in drive for freshers to join as Chat Process. This opportunity is perfect for Any degree looking to start their careers in the IT and digital services sector. Genpact walk-in drive 2025 for freshers any graduates a chance to engage in content management and moderation in a dynamic work environment. It’s an excellent opportunity to start a career with Genpact, a leading global IT services provider. Be prepared for on-the-spot interviews!

About the company

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Genpact Walk-in Drive for Freshers 2025 Details :

Company NameGenpact
Websitehttps://www.genpact.com/
Job RoleChat Process
QualificationAny degree
Job LocationHyderabad
ExperienceFreshers
SalaryAs per Company Standards
Venue LocationHyderabad
Interview Date22 February 2025

Qualifications we seek in you!

Minimum Qualifications / Skills

  • Graduation in any discipline except law (Pref B.Tech or any other tech/non-tech degree with computer course/certification)
  • Have strong interpersonal skills, verbal and written communication skills
  • Freshers are eligible
  • Must possess knowledge on Basics of appliances (Mobiles, Tablets, Laptop, ear bud, TVs, Monitors, Sound bars, SSD / Memory card, Refrigerators, Washer / Dryer, cooking appliances Oven/ Microwave, Vacuum cleaner, etc.)
  • Relevant experience in Customer Support through Chat and good in Sales techniques

Preferred Qualifications/ Skills

  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent

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Responsibilities:

  • Handle multiple chats at the same time (3+ Active Chats simultaneously)
  • Respond to the customer queries in timely manner, ensure logical and meaningful review of customer requirement
  • Deep understanding of client process and policies
  • Effective Probing, comprehending the query, discover the right product and offer accurate Solution to the end customer inline with the Policies and Procedures
  • Sales through Chat medium for Mobile Experience, Visual Display, Digital Appliance or any other related products that are owned by end customer
  • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
  • Work closely with internal departments to provide the required information/support to the customer
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Upskill to enhance the knowledge time to time and offer support

Note: Please carry below documents with you:

  • 3 copies of updated resume
  • 3 Passport size photographs
  • Original Aadhar card
  • 2 copies of Aadhar card

How to Apply for Genpact Walk-in Drive 2025 ?

All Interested and eligible candidates can register for Genpact Walk-in Interview 2025 in online by following link as soon as possible.

Apply Link : Click Here To Apply

Time and Venue

  • 22nd February , 11.30 AM – 1.00 PM
  • Venue: Genpact,14-45 IDA Uppal, NGRI, Habsiguda, Hyderabad, Telangana 500039

Also Apply in other Wipro off Campus drive 2024 : Click here

Benefit to join Genpact :

Joining Genpact as an employee comes with a range of benefits, making it an attractive employer for professionals seeking growth, stability, and a dynamic work environment. Genpact is a global professional services firm focused on delivering digital transformation, process optimization, and business outcomes for its clients. Here are the key benefits of working at Genpact:

1. Global Exposure

  • Genpact operates in over 30 countries, offering employees the opportunity to work on global projects and collaborate with international teams.
  • Exposure to diverse industries such as banking, healthcare, insurance, manufacturing, and more.

2. Career Growth and Development

  • Genpact emphasizes employee growth through structured training programs, leadership development initiatives, and mentorship opportunities.
  • Employees have access to Genpact University, an internal learning platform offering courses on technical skills, soft skills, and leadership.

3. Competitive Compensation and Benefits

  • Genpact offers competitive salaries, performance-based bonuses, and incentives.
  • Comprehensive benefits include health insurance, retirement plans, and wellness programs.

4. Work-Life Balance

  • Genpact promotes a healthy work-life balance with flexible work hours, remote work options, and generous leave policies.
  • Initiatives like Genpact Cares focus on employee well-being and mental health.

5. Innovative and Technology-Driven Environment

  • Employees work with cutting-edge technologies like AI, machine learning, robotic process automation (RPA), and analytics.
  • Genpact encourages innovation through hackathons, ideathons, and its Lean DigitalSM approach.

6. Diversity and Inclusion

  • Genpact is committed to fostering a diverse and inclusive workplace, with initiatives to support gender equality, LGBTQ+ inclusion, and cultural diversity.
  • The company has employee resource groups (ERGs) to promote inclusivity and belonging.

7. Strong Corporate Culture

  • Genpact has a collaborative and supportive work culture, emphasizing teamwork and employee engagement.
  • Regular team-building activities, cultural events, and recognition programs keep employees motivated.

8. Opportunities for Upskilling

  • Genpact invests in employee development by offering certifications, technical training, and access to online learning platforms.
  • Employees can stay ahead in their careers by acquiring in-demand skills in digital transformation and process optimization.

9. Global Mobility

  • Genpact provides opportunities for international assignments and relocations, allowing employees to gain global experience.
  • Cross-functional projects and global teams enhance professional exposure.

10. Recognition and Rewards

  • Genpact has a robust rewards and recognition program to celebrate employee achievements.
  • Awards for innovation, customer focus, and leadership are regularly given to high-performing employees.

11. Social Responsibility and Sustainability

  • Genpact is committed to corporate social responsibility (CSR) and sustainability initiatives, allowing employees to contribute to meaningful causes.
  • The company focuses on education, environmental sustainability, and community development.

12. Job Security and Stability

  • As a well-established company with a strong client base, Genpact offers job security and stability, even in uncertain economic times.

13. Entrepreneurial Opportunities

  • Genpact encourages employees to think creatively and take ownership of their work.
  • Employees can pitch innovative ideas and contribute to the company’s growth through initiatives like Genpact Ventures.

14. Networking Opportunities

  • Working at Genpact provides access to a vast network of professionals, industry experts, and thought leaders.
  • Employees can participate in global conferences, seminars, and workshops to expand their professional network.

15. Client-Centric Projects

  • Employees work on high-impact projects for Fortune 500 companies, gaining valuable experience and exposure to real-world business challenges.

Challenges to Consider:

While Genpact offers many benefits, the work can be fast-paced and demanding, especially in client-facing roles or during critical project phases. Additionally, the company’s focus on process optimization may require employees to adapt to strict timelines and performance metrics.

Conclusion:

Joining Genpact can be a rewarding experience for professionals looking to build a career in digital transformation, process optimization, or consulting. The company’s focus on innovation, employee development, and global exposure makes it a great place to grow and thrive.

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