Harman Off Campus Drive 2024 : Hiring for Freshers as Customer Service Associate

Published on: December 22, 2024

Harman Off Campus Drive 2024 : Hiring for Freshers as Customer Service Associate

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Harman Off Campus Drive 2024 : Harman is One of the best opportunity for Jobseekers who want to get their Career in IT Sector. And Harman is hiring 2024, 2023 Batch Freshers/Experienced of B.E/B.Tech for Customer Service Associate Roles. For better Understanding to the Jobseekers about Harman Recruitment 2024. We have provided the Eligibility Criteria, Selection Process, Required skills, Documents Required for Harman Off Campus Drive 2024, and the Registration Process for Harman Hiring 2024 in this post below.

About Company : Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world.

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Harman Off Campus Drive 2024 Details :

Company Name	Harman
Company Website	https://www.harman.com/
Job Role	Customer Service Associate
Qualification	B.E/B.Tech
Experience	0 – 1 Years
Salary	Best in Industry
Job Location	Bangalore
Last Date	ASAP

Harman Off Campus Drive 2024 Eligibility Criteria :

Engineering Graduate with 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
Support Customers over the phone/email by answering their product questions and offering technical assistance.
Experience on working with remote support groups, international support groups, and 24×7 support operations.
The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
Should have experience in Client Interaction.
Good communication and ability to work independently.
Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.

What You Need: As L1 Technical Support, you will have the responsibility to handle Calls from the Customer [Voice/Email] on technical issues & provide support to clients over the mail, phone, by referring KB for workaround / resolution and provide necessary information/observations/logs & all required support to L2/L3 team to diagnose a reported/escalated problem.