HCL Off Campus Drive 2025 : Hiring for Freshers as Customer Service Senior Analyst | Apply Now
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HCL Off Campus Drive 2025 : HCLTech Hiring role of Senior Software Engineer II. Freshers Candidate are Also Apply. HCL Off Campus Drive 2025 Candidates With B.E/B.Tech Qualification can apply for this Position. Candidates looking for Jobs in Mumbai can utilized for this opportunity. All Interested and eligible candidates can apply as soon as Possible. More Details about HCLTech Recruitment 2025 are given Below.
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HCL Off Campus Drive 2025 Details :
| Company Name | HCLTech |
| Website | https://www.hcltech.com/ |
| Designation | Customer Service Senior Analyst |
| Qualification | B.E/B.Tech |
| Batch | 2023/2024 |
| Experience | Freshers |
| Salary/CTC | Not Disclosed |
| Job Location | Mumbai |
| Last date | ASAP |
Requirements:
- BE/B.Tech (Hons)
- DWP-FSS-Desk Side Services
Responsibilities of the Candidate:
- To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements, and company policies.
- To ensure a positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions / Reopen Cases.
- To maintain high login Efficiency (Availability) for customers.
- To provide level 1 remote desktop support to resolve tickets /provide hardware/software/network problem diagnosis/resolution via telephone/email/chat within the agreed SLA of ticket volume and time.
- To update worklogs and follow the shift/ escalation process to escalate complex problems to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the case may be.
- Work on value-adding activities such as Knowledge base update & self-development.
How to apply for HCL Recruitment 2025 ?
All the Interested and eligible candidates can apply for HCLTech Off Campus Drive 2025 online by the following as soon as Possible before Last Date.
Apply Link : Click Here To Apply
Also Apply in Zoho Off Campus Drive 2025 : Click here
About Company :
HCLTech is a global technology company, home to more than 220,755 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
