HCL Recruitment 2023-2024 : Hiring for Freshers as Graduate Trainee | Registration Link Available
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HCL Recruitment 2023-2024 : HCL Tech announce a virtual off Campus Hiring 2023 through HCL Tech Official Career Site .Interested Jobseeker can go through this Job post to know further details about HCL Tech Hiring 2024 and Apply to the HCL Tech Recruitment 2023-2024 through the Registration link available at the end of this post. The more details about HCL Tech Exam 2024, HCL Tech Off campus Eligibility Criteria and Recruitment Pattern 2023 are discussed below.
About Company : HCL Technologies is an Indian multinational information technology services and consulting company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. The company has offices in 50 countries including United Kingdom, United States, France, and Germany with a worldwide network of R&D, “innovation labs” and “delivery centers”, over 168,000 employees and its customers include 250 of the Fortune 500 and 650 of the Global 2,000 companies.
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 208,000+ ‘Ideapreneurs’ across 52 countries.
It operates across sectors including aerospace and defense, automotive, banking, capital markets, chemical and process industries, energy and utilities, healthcare, hi-tech, industrial manufacturing, consumer goods, insurance, life sciences, manufacturing, media and entertainment, mining and natural resources, oil and gas, retail, telecom, and travel, transportation, logistics & hospitality.
HCL Recruitment 2023-2024 Details :
|Job Role||Graduate Trainee|
|Salary||Best in Industry|
|Job Location||Nagpur,Maharashtra, Lucknow,Uttar Pradesh|
HCL Recruitment 2023-2024 Eligibility Criteria :
- UG: B.A in Any Specialization, BCA in Any Specialization, B.Sc in Any Specialization
- Batch – 2022,2023
Skill Sets Required
- Good Communication Skills.
- Knowledge of MS Office Suite (XP, 2003, 2007): MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio is required
- Should have knowledge of Windows Operating systems
- Should have knowledge of Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
- Disciplined, systematic problem-solving skills required
- Knowledge of Active Directory, Exchange 2003/2007
- Readiness to demonstrate a proactive attitude
Role & responsibilities
- Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end users
- Route problems to internal 2nd and 3rd level IT support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolution.
- Administer and provide User account provisioning.
- Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumventions.
- Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
- Perform user account management activities Escalate complex problems to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications)
- Troubleshoot client software and basic network connectivity problems Identify, evaluate and prioritize customer problems and complaints
- May train users and operators on a limited basis and/or may write training procedures
- Participate in ongoing training and departmental development
- Routine maintenance updates with other IT staff and business units
- Provide all required documentation including standards, configurations and diagrams 14)Provide knowledge transfer of EUC operations
- Performing User, Privileged and Supplier Access Reviews (Governance)
- Enable users to work more efficiently and effectively with IT solutions
- Be willing to participate in on-the-job training designed to enhance skills and support capabilities
How to apply for HCL Tech Recruitment 2023-2024 ?
All the Interested and eligible candidates can apply for HCL Recruitment 2023 online by the following link on or before Last Date.
Apply Link : Click Here To Apply
HCL Off Campus Drive 2023 – Frequently Asked Questions
How to apply for HCL Technologies Off campus Drive 2023?
To apply for the HCL Tech Recruitment 2024, you have to check the official site of HCL Technologies or Fresheropenings.com.
Does Fresheropenings.com provide HCL Tech Off campus Recruitment 2024 Alerts?
Yes, Freshersopenings.com provides HCL Tech Off campus Drive Recruitment 2023 Alerts continuously.
What is the HCL Technologies Selection Process?
Aptitude Test, Technical & Interview Rounds.