HDFC Bank Walk-in 2024 : Hiring Freshers | Salary- up to 9.5 LPA | Registration Link Available
Table of Contents
HDFC Freshers Job Drive 2024 : Hello guys today here we are going to discuss about job vacancy for you In HDFC Bank it is a private bank that caters to large market In India for the Role of Virtual COP RM and Qualification of Any Graduate Degree. There is a Job opening in HDFC Bank multiple departments. Freshers/Experienced person can apply for this job role. Here in this article you can read in details about how to Apply in HDFC Bank and all other details of the vacancies. Eligibility expansion and application process is given in the notification below carefully read this information, then the applicant should apply.
About Company : HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. On April 4, 2022 the merger of India€™s largest Housing Finance Company, HDFC Limited and the largest private sector bank in India, HDFC Bank was announced.
HDFC Recruitment Drive 2024 Details :
| Recruitment Authority | HDFC Bank |
| Website | https://www.hdfcbank.com/ |
| Job Role | Virtual COP RM |
| Qualification | Any Graduate Degree |
| Experience | 0 to 5 years |
| Salary | INR 9.5 LPA (Expected) |
| Job Location | Kolkata |
| Time | 23 December , 11.00 AM – 4.00 PM |
HDFC Bank Walk-in 2024 Eligibility Criteria :
Join Telegram for All Top MNCs Jobs Updates
Position description:
Customer Engagement
- Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.
- Call handling as per defined standards.
- Accurate resolution for customer queries.
- Promoting Digital Banking services for a superior customer service experience.
- Profiling of customers in order to aid right cross-servicing of Bank products
- Accurate logging and resolution of complaints.
- Attrition control of customers.
- Regular interactions with the customers and pro-actively assessing customer needs.
- Deepening relationship by cross selling ‘sticky products’ like Demat, Bill Pay, Advisory etc.
- Ensure portfolio quality of relationship while racing considering eligibility.
- Monitor large amount movements and account closure from the deposit accounts.
- Ensure retention of customers
Achievement of portfolio parameters
- Meet the defined objectives of the Portfolio managed by the respective VRM
Sales
- Right cross-sell of products basis profiling and engagement.
- Penetration of products across groups.
- Sales across all product segments-TPP, Assets, Cards etc.
- Acquiring & grouping of all related IDs of the Primary ID.
- Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow.
- Ensure Staff are trained on product knowledge and requisite certifications.
- Income to be generated at a customer level.
Interaction Quality
- Achieve Quality benchmarks defined from time to time.
- Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
Audit and Service Quality
- Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
- Ensure accurate and timely submission of financial transactions & requests.
- Adherence to set processes of updating customer interactions in CRM next.
MIS Reporting
- Ensure timely submission of Customer base review / reports as requested by Central Team / Senior Management
Primary Responsibilities:
- To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience
- Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
- To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums
- for their banking transactions/ needs, while keeping a “window’ to talk to the bank whenever customer needs.
- Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
- So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services
- thereby ensuring that the RM also achieves the key performance parameters set
Educational qualifications preferred
- Category: Any Bachelor’s Degree
Required Skills:
- Basic Banking
- Very Good Communication
Required abilities
- Other:Major Stake holders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties)
- Customers
- Prime Head
- Regional Head
- Unit Head
- Team Managers
Join our WhatsApp Group for Instant Jobs Notification
How to apply for HDFC Bank Walk-in 2024?
All Interested and eligible candidates can apply for HDFC Bank Walk-in 2024 online by registering themselves through the link given below on or before Last Date.
Apply Link : Click Here To Apply
Time and Venue
23 December , 11.00 AM – 4.00 PM
HDFC Bank, Candor TechSpace, 7th Floor, B1, Gate Number 1, DH Block (New Town), Block-1, Action Area I, Chakpachuria, New town, West Bengal – 700135.
Contact – Tanupriya Prashant
HDFC Bank Off Campus 2024 – Frequently Asked Questions
How to apply for HDFC Bank Off Campus 2024 ?
To apply for the HDFC Bank Job 2024 , you have to check the official site HDFC Bank or https://fresheropenings.com/
Does Fresheropenings.com provide HDFC Bank Drive 2024?
Yes, Fresheropenings.com provides HDFC Bank Drive 2024 Alerts continuously.
What is the HDFC Bank Selection Process?
Aptitude Test, Technical & Interview Rounds.
