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IGT Solutions Pune Walk in Interview Details :
About IGT Solution Company
IGT Solutions (IGT) is committed to simplifying complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing (end-to-end) CX journeys across Travel and Hi-tech industries.
Established in 1998, with 100% focus on customer experience, IGT employs more than 20,000+ customer experience and technology specialists providing services to 75+ marquee customers globally. IGT’s global footprint consists of 23 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Indonesia, Spain, Colombia and the USA.
Job Highlights IGT Solutions Mega walk-in 2025
- Minimum HSC or equivalent; Bachelor’s degree preferred; excellent communication skills in English
- Handle inbound customer inquiries related to travel bookings; maintain service quality; ensure positive customer interactions
- Performance based incentives offered
- Minimum HSC or equivalent; a Bachelor’s degree is a plus.
- Excellent communication skills in English, both verbal and written.
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IGT Solutions Offers walk-in Drive 2025
- Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
- Maintain a high standard of service quality, adhering to Expedia’s customer service guidelines.
- Communicate effectively with customers, ensuring a positive and helpful interaction.
Extra Benefits of IGT Solutions Pune Walk in Interview
- Performance based Incentives.
Shift Time & Week Off: –
- 6 Days working 24*7 Rotational Shifts (Including Night Shifts).
- 1 Rotational Week Off
Transport Facility of IGT Solutions Pune Walk in Interview
- Pick-up or Drop facility available.
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IGT Solution Selection Process 2025
The IGT Solutions selection process typically involves multiple rounds, including a written test, technical interview, and HR interview. The specific rounds and details may vary depending on the role. For some roles, there may be a typing test and an “Ops” round with a process manager. The overall process can take a week or less.
Here’s a more detailed breakdown:
1. Written Test:
- May include both objective and subjective questions.
- Can be an Amcat test for some roles.
2. Technical Interview:
- Evaluates technical skills and knowledge relevant to the role.
- May include technical questions, coding challenges, or case studies.
3. HR Interview:
- Focuses on assessing the candidate’s background, experience, and cultural fit.
- May involve behavioral questions and discussions about career goals.
4. Additional Rounds (depending on the role):
- Typing Test: For roles requiring typing skills.
- “Ops” Round: A virtual interview with a process manager, potentially involving mock calls.
- Assessment Round: May include aptitude tests, technical evaluations, or case studies.
- Manager Round: A one-on-one discussion with the hiring manager or team lead.
5. Onboarding:
- Selected candidates undergo an onboarding process to familiarize themselves with company policies, work culture, and job responsibilities.
IGT Solution Salary in India
For a fresher at IGT Solutions, salaries typically range from ₹1.3 lakhs to ₹6.1 lakhs per year. This is for roles like Process Associate, Customer Service Executive, and Customer Care Executive. Specific roles within these categories, like Senior Process Associate, can see salaries between ₹3 lakhs and ₹4.5 lakhs per year. Glassdoor also shows salary ranges for various roles, such as a Process Associate at ₹2L – ₹3L per year, and a Customer Service Representative at ₹3L – ₹4L per year.
How to apply for IGT Solutions Recruitment Process 2025?
Walk-in Interview Details
- 2nd June , 9.30 AM – 3.30 PM
- Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune
- Contact – boobalan ( 6381370389 )
Conclusion of IGT Solutions Pune Walk in Interview
Motivated employee or college students without any graduate degree are eligible to apply this Walk-in Opportunity. IGTS has a deep understanding of the travel and hospitality industry, allowing them to provide tailored solutions to their clients. IGT Solutions (IGTS) has demonstrated a consistent track record of steady growth, particularly in the travel and hospitality sector, with a focus on digital services and BPO solutions. Their focus on innovation, digital capabilities, and global expansion has positioned them well for continued success in the dynamic travel industry.
