Infosys BPM Walk-in Drive 2025 : Hiring Freshers/ Experienced | Salary- up to 12 LPA
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Infosys BPM Walk-in Drive 2025 : Infosys BPM is Looking to Conduct a Walk -in Drive Any for Freshers / Experience Candidates for the Role of Customer Support – Voice. Qualification of Any Graduate Degree Only. Infosys BPM Walk-in 2025 is hiring for Pune Locations .Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.
About Company : At Infosys BPM, we provide end-to-end transformative business process management (BPM) services for our clients across the globe. Our integrated IT and business process management solutions approach enables our clients across industries and service lines to unlock business value and address their business challenges.
We enable our clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience, utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms.
Infosys Interview Drive 2025 Details :
| Company Name | Infosys BPM |
| Company Official Website | https://www.infosysbpm.com/ |
| Job Role | Customer Support – Voice |
| Qualifications | Any Graduate |
| Experiences | 0 to 4 Years |
| Salary | up to 12 LPA |
| Date and Time | 16th January – 17th January , 10.00 AM – 1.00 PM |
| Locations | Pune |
Infosys BPM Interview 2025 Eligibility Criteria :
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Preferred Qualifications:
Any Graduate – Additional certifications in customer service/upskilling
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
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Key Responsibilities:
– Provide first-level resolution to the customers
– Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
– Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
– Build rapport with customers through active listening, effective communication, and attention to detail.
– Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
– Document and track customer interactions and technical issues in the service management system.
– Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
– Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
How to Apply for Infosys BPM Walk-in Drive 2025?
All interested and eligible candidates can register Infosys BPM Walk-in Drive 2025 online by the following as soon as Possible before Last Date.
Apply Link : Click here to Apply
Time and Venue
- 16th January – 17th January , 10.00 AM – 1.00 PM
- Infosys Limited Plot No IIIG/2,P. S-New Town, Kolkata -700135 (Hatisala)
- Contact – Chiranjit
Also Apply in Others Off Campus Drive 2024 : Click Here
