Table of Contents
TCS Off campus 2025 Details :
TCS Off campus 2025 Eligibility Criteria :
Qualification : Any Graduate Degree
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About the job
- Maintain Content Filtering / Proxy configurations
- Implement, Test and Validate Content Filtering configuration changes.
- Perform testing of necessary web filtering policies.
- Troubleshoot Content Filtering/ Proxy policy configurations.
- Provide web filtering reports when requested through Service Management
- Processes request(s) tickets that are assigned to the content filtering support groups in Service Management.
- Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs).
- Work on action tasks for Problem Management process.
- Implement configuration and system changes following Service Management change management process.
- Provide and maintain documentation for Web content filtering services.
- Manage the Zscaler Internet Access minor and major patches by working closely with Zscalar team who will be applying patches on Zscalar cloud based ZIA
- ZPA
- Daily review of Client ZPA dashboard
- Review Dashboard for errors and issues
- Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down)
- Provide checks in dashboard to monitor for discovered servers
- Ensure log are forwarded to Client SIEM
- Monitor for unexpected blocks and errors
- Monitor for connector usage (500mps/connector)
- Review access related tickets from end users
- Assist in implementing micro-segmentation of policy
- Ensure that Connectors update every week, primary then secondary by working closely with Zscaler
- Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler
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