Tech Mahindra Hiring 2024 : Technical Support Associate || WFH || Immediate joiners | Registration Link Available
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Tech Mahindra Hiring 2024 : Tech Mahindra announce Recruitment for Candidates who completed Any Graduation Degree / Any Post Graduation Degree can apply through its Official Website of Tech Mahindra. Interested Jobseekers can go through this Job post to know further details about Tech Mahindra Off Campus Drive 2024 and Apply to the Tech Mahindra Recruitment 2024 through the Registration link that available at the end of this post. The more details about Tech Mahindra Mega Campus Drive 2024 interview Date , Tech Mahindra Hiring 2024 Eligibility Criteria and Tech Mahindra Recruitment Pattern 2024 are discussed below.
About Company : Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra has over 146,000 employees across 90 countries. Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
Mahindra & Mahindra started a joint venture with British Telecom in 1986 as a technology outsourcing firm. At that point in time the company was named Mahindra British Telecom (MBT). Later it was renamed as Tech Mahindra. British Telecom initially had around a 30 percent stake in Tech Mahindra. In December 2010, British Telecom sold 5.5 percent of its stake in Tech Mahindra to Mahindra & Mahindra for Rs. 451 crore. In August 2012, British Telecom sold 14.1 percent of its stake to institutional investors for about Rs. 1,395 crore.
In December 2012, British Telecom sold its remaining 9.1 per cent (11.6 million shares) shareholding to institutional investors for a total gross cash proceeds of Rs. 1,011.4 crores. This sale marked the exit of British Telecom from Tech Mahindra.
Tech Mahindra Hiring 2024 Details :
| Company Name | Tech Mahindra |
| Company Official Website | https://www.techmahindra.com/ |
| Job Role | Technical Support- voice Blended |
| Qualification | Any Graduates |
| Experienced | 0 to 5 years |
| Batch | Any Years |
| Salary | Best in Industry |
| Location | Noida , Uttar Pradesh |
| Last Date | ASAP |
Tech Mahindra Off Campus Eligibility Criteria 2024 :
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- 1 year or more experience in similar role.
- Experience on Desktop support, application support
- Exposure on ITSM ticketing tools
- Working knowledge of ITIL framework.
- Any Graduates
- Good Communications Skills.
- Exposure to similar role for a minimum of 6 months
Key Responsibilities :
- Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process.
- Follow-up/ update ticket for every call to ensure timely closure.
- Call ownership, drive to resolution and communication with customer.
- Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey.
- Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers.
- Proactive monitoring & Perform documented Escalation process.
- Troubleshooting on Application Support (Off Shelf or Customized)
- Troubleshooting on Printers & MFDs
- Troubleshooting on VPN software and Collaboration tools
- Troubleshooting on Password Reset tools and Remote Control tools
- Troubleshooting of MS Windows & Office, Desktops, Laptops, iPAD Peripherals and Networking
- Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)
- Interaction with internal and external stakeholders
Role Outline :
Working within one of the organisations campaigns the successful candidate will be responsible for providing comprehensive Voice and Email support to its Customers. This will range from offering end user support to co-ordination with vendor, client problem management team & other teams whilst delivering a high level of customer service and quality of service.
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How to apply for Tech Mahindra Hiring 2024 ?
All interested and eligible candidates can apply for Tech Mahindra Recruitment 2024 on online by the following link as soon as possible before Last Date.
Apply Link : Click Here To Apply
Also Apply in Tata Communication Recruitment 2024
Tech Mahindra Hiring 2024 : – Frequently Asked Questions
How to apply for Tech Mahindra Hiring 2024 ?
To apply for the Tech Mahindra Hiring 2024 you have to check the official site of Tech Mahindra or Fresheropenings.com.
Does Fresheropenings.com provide Tech Mahindra Hiring 2024 Alerts?
Yes, Freshersopenings.com provides Tech Mahindra Hiring 2024 Alerts continuously.
What is the Tech Mahindra 2024 Selection Process?
Aptitude Test, Technical & Interview Rounds.
