Tech Mahindra Mega Walk in Drive 2024 : Hiring Freshers as International Voice Process Service Desk | Salary 6 LPA|

Tech Mahindra Mega Walk in Drive 2024
Tech Mahindra Mega Walk in Drive 2024

Tech Mahindra Mega Walk in Drive 2024 : Hiring Freshers as International Voice Process Service Desk | Salary 6 LPA| | Registration Link Available

Tech Mahindra Mega Walk in Drive 2024 : Tech Mahindra announce Recruitment for Not Any Graduate Degree Candidates through its Official Portal. Interested Jobseeker can go through this Job post to know further details about Tech Mahindra Hiring 2024 Batch and Apply to the Tech Mahindra Career Job 2024 through the Registration link available at the end of this post. The more details about Tech Mahindra Recruitment Drive 2024 Details and Eligibility Criteria and Tech Mahindra Walk in Drive 2024 Pattern 2024 are discussed below.

About Company : Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra has over 146,000 employees across 90 countrie.

Tech Mahindra is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies with 260,000 employees in over 100 countries. It enjoys a leadership position in farm equipment, utility vehicles, information technology, and financial services in India and is the world’s largest tractor company by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality, and real estate. The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and enhancing urban living, with a goal to drive positive change in the lives of communities and stakeholders to enable them to Rise.

Tech Mahindra Mega Walk in Drive 2024 Details :

Recruitment AuthorityTech Mahindra
Websitehttps://www.techmahindra.com/
Job RoleInternational Voice Process Service Desk
QualificationGraduate
Experience0 to 5 Years
Salary6 LPA
Job LocationHyderabad
Time8th May , 11.30 AM – 2.00 PM

Tech Mahindra Mega Walk in Drive 2024 Eligibility Criteria :

  • Willingness to work in 24/7 environment.
  • 1 year or more experience in similar role. (Technical Support/ Service desk/ Desktop Support etc)
  • Experience on Desktop support, application support.
  • Exposure on ITSM ticketing tools
  • Applicant must be a graduate.
  • Freshers with good technical knowledge

Job Description :


Role & responsibilities
 :

  • Voice & Email technical Support to ensure closure as per ITIL Incident Management process.
  • Follow-up/ update ticket for every call to ensure timely closure.
  • Call ownership, drive to resolution and communication with customer.
  • Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey.
  • Proactive monitoring & Perform documented Escalation process.
  • Working knowledge of Active directory, Multifactor authentication, Access requests for applications.
  • Experience on ITSM tools.
  • Understanding of Priority matrix & Escalation Matrix.
  • Aware of KPI and SLAs
  • Experience on Remote tools and troubleshooting.
  • Working knowledge on Windows/MAC OS.
  • Troubleshooting on Application Support (Off Shelf or Customized), Printers & MFDs, VPN software and Collaboration tools, Password Reset tools, MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking, Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)

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How to apply for Tech Mahindra Walk in Job Drive 2024 ?

All Interested and eligible candidates can apply for Tech Mahindra Walk in Job Drive 2024 online by registering themselves through the link given below on or before Last Date.

Apply Link : Click Here To Apply

Date & Venue :


8th May , 11.30 AM – 2.00 PM

Survey No. 62, TMTC SEZ, 1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043

Contact – Faraz Anwar ( 7980124030 )

Get Interview Preparation Tips – Check below Video

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Tech Mahindra Walk-in Drive 2024 Batch  – Frequently Asked Questions

How to apply for Tech Mahindra Walk in Freshers Drive 2024 ?

To apply for the Tech Mahindra Walk in Freshers Drive 2024 , you have to check the official site Tech Mahindra or https://fresheropenings.com/

Does Fresheropenings.com provide Tech Mahindra Walk in Freshers Drive 2024 ?

Yes, Fresheropenings.com provides Tech Mahindra Walk in Freshers Drive 2024 Alerts continuously.

What is the Tech Mahindra Selection Process?

Aptitude Test, Technical & Interview Rounds.

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