WNS Job Recruitment Drive 2024 : Hiring Freshers as Associate | Apply Now | Registration Link Available
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WNS Job Recruitment Drive 2024 : WNS’s official career website published an off-campus hiring 2024 announcement. To get more information about the WNS Hiring Drive 2024, interested candidates may read this job post. They can then apply to the WNS Off Campus Drive 2024 by using the registration link at the end of this article.
We have provided the detailed information on WNS Recruitment 2024, WNS Off Campus Eligibility, Job Role, Criteria, and Recruitment Pattern 2024.
About Company :- WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.
A partnership with WNS enables clients to outperform with our passion for service and innovation — our mission and the foundation to every partnership we commit to. The ability to enable outperformance for our clients stems from expertise in understanding the relevant domain, our prowess at technology and analytics, and a client-centric partnership approach.
WNS Job Recruitment Drive 2024 Details :
| Company Name | WNS |
| Website | www.wns.com |
| Job Role | Associate |
| Qualification | Any Graduate |
| Experience | Freshers |
| Salary | as per Company Standard |
| Job Location | Noida |
| Last Date | ASAP |
WNS Job Recruitment Drive 2024 Eligibility Criteria :
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- Minimum 6 months of experience in an international customer service process is required.
- Graduation degree or equivalent qualification is mandatory.
- Exceptional verbal and written communication skills in English.
- Proficiency in using customer service software, CRM systems, and other relevant tools.
- Strong problem-solving skills and ability to think critically in high-pressure situations.
- Empathy and patience when dealing with customer concerns and complaints.
- Ability to adapt to new technologies, processes, and systems quickly.
- Excellent time management and multitasking abilities.
- Flexibility to work in rotational shifts, including weekends and holidays.
- Positive attitude and willingness to go the extra mile to ensure customer satisfaction.
- We offer competitive compensation, a supportive work environment, and opportunities for career growth and development.
- If you are passionate about delivering exceptional customer service and have the required qualifications and experience, we invite you to apply for this position.
Job Description :
- We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Voice Profile.
- This position requires excellent communication skills, a customer-centric approach, and a proven track record of providing exceptional service in an international process.
- The ideal candidate will have at least 6 months of relevant experience in customer service and possess a graduation degree.
- Responsibilities:Handle inbound and outbound customer calls in a professional and friendly manner.
- Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
- Assist customers with product or service-related questions, account inquiries, and technical support.
- Utilize active listening skills to understand customer needs and ensure their satisfaction.
- Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
- Document customer interactions and update customer records with accurate information.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.Upsell and cross-sell products or services when appropriate.
- Collaborate with team members and other departments to improve overall customer experience.
- Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times.
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How to Apply for WNS Off Campus Drive 2024 ?
All interested and Eligible candidates can apply for the WNS Off Campus Drive 2024 Registration by the following Registration link as soon as possible before the Last Date.
Apply now:- Click here to apply
WNS Off Campus Drive 2024 for Associate – Frequently Asked Questions
How to apply for WNS Off Campus Drive 2024?
To apply for the WNS Recruitment 2024, you have to check the official site of WNS or Fresheropenings.com.
Does Fresheropenings.com provide WNS Off Campus Drive 2024 Alerts?
Yes, Freshersopenings.com provides WNS Recruitment 2024 Alerts continuously.
What is the WNS Selection Process?
Aptitude Test, Technical & Interview Rounds.
