HCL Off Campus Drive 2023: Hiring as Graduate Trainee | Apply Now
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HCL Off Campus Drive 2023: HCL in recent moments has offered too many job offers to different candidates of different fields. This job profile provided by HCL is entirely for fresher candidates. Fresher candidates worried about their professional career can give this article a read.
HCL is urgently hiring candidates who are willing to join the company as a Graduate Trainee. The company is providing Nagpur and Lucknow location for this job profile. Candidates interested to move forward and apply for the following.
About The Company:
HCL Technologies Limited is an Indian multinational Information Technology (IT) services and consulting company. This company was first established by Shiv Nadar in 1991. HCL’s headquarters is located in Noida, India. according to 2022, there are more than 225,944 employees working for this company.
HCL Off Campus Drive 2023 More Details:
|Qualification||B.Sc ,BCA ,B.A|
|Job Role||Graduate Trainee|
|Salary||As per Company Standards|
|Job Location||Nagpur, Lucknow, India|
- Provide hardware/software/network problem diagnosis/resolution via telephone/email/chat for customers end users
- Route problems to internal 2nd and 3rd level IT support staff.
- Coordinate and manage relationships with vendors and support staff that provide hardware/software/network problem resolution.
- Administer and provide User account provisioning.
- Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumventions.
- Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.
- Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs.
- Perform user account management activities Escalate complex problems to appropriate support specialists Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications)
- Troubleshoot client software and basic network connectivity problems
- Identify, evaluate and prioritize customer problems and complaints
- May train users and operators on a limited basis and/or may write training procedures
- Participate in ongoing training and departmental development
- Routine maintenance updates with other IT staff and business units
- Provide all required documentation including standards, configurations and diagrams 14)Provide knowledge transfer of EUC operations
- Performing User, Privileged and Supplier Access Reviews (Governance)
- Enable users to work more efficiently and effectively with IT solutions
- Be willing to participate in on-the-job training designed to enhance skills and support capabilities
Skill Sets Required:
- Good Communication Skills.
- Knowledge of MS Office Suite (XP, 2003, 2007): MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, and MS Visio is required
- Should have knowledge of Windows Operating systems
- Should have knowledge of Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
- Disciplined, systematic problem-solving skills required
- Knowledge of Active Directory, Exchange 2003/2007
- Readiness to demonstrate a proactive attitude
How To Apply For HCL Hiring Drive 2023?
All interested and Eligible candidates can apply for the HCL Hiring Drive 2023 by the following apply link as soon as possible before the Last Date.
Apply Now: Click Here To Apply
For more job details :- Click here
HCL Walk In 2023: Frequently Asked Questions
1. How to apply to HCL Career Jobs 2023?
Ans: To apply for HCL recruitment 2023, visit the official site of HCL or check Fresheropenings.com.
2. Does Fresheropenings.com provide HCL Off campus Recruitment 2023 Alerts?
Yes, Freshersopenings.com provides HCL Off campus Drive Recruitment 2023 Alerts continuously.
3. What is the HCL Selection Process?
Aptitude Test, Technical & Interview Rounds