IBM Freshers Recruitment for Technical Support Engineer | BE/ B.Tech | Apply Online
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IBM Freshers Recruitment : International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middleware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
The Detailed Eligibility and Application Process for IBM Recruitment for Freshers are discussed below:
IBM Freshers Recruitment Details:
| Company | IBM |
| Job Role | Technical Support Engineer |
| Qualification | B.E/B.Tech |
| Experience | 0-2 Years |
| Salary | Best In Industry |
| Job Location | Bangalore/Pune |
| Last Date | Apply ASAP |
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IBM Recruitment – Eligibility Criteria:
- Qualification: B.E/B.Tech- CSE, EEE, ECE, Telecom
- Experience: Freshers/ 0-2 Years
Job Description:
As Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, IBM provides an environment where challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there’s no limit to what you can accomplish here. Join us and Do your Best Work Ever
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Your Role and Responsibilities:
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Providing remote Infrastructure support delivery and performing problem cause analysis
- Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
- Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipating customer needs and effectively addressing concerns related to their issue or resolution
- Providing direct technical assistance to customers via phone, email, and chat.
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How to Apply for IBM Freshers Recruitment:
Interested and Eligible Candidates can Apply for IBM off Campus Recruitment using below Link:
Apply Link (Bangalore Location) : Click here
Apply Link ( Pune Location) : Click here
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