Mphasis Job Alerts 2023-2024 | Hiring as Customer Support Officer | Apply Now
Table of Contents
Mphasis Job Alerts 2023-2024: On their official website, Mphasis India has job vacancies for a range of job profiles. Those who are interested in this role and want to grow in their professions should apply right away.
Right now, there is an opening for a customer support officer. Interested parties should consider the job description, duties and responsibilities, qualifications, location, pay scale, and other information before applying. We’ve now covered updating the Mphasis Jobs 2023 Eligibility Criteria and Recruitment Pattern section of the job article.
About the Company
Mphasis Limited is an international company that offers IT and consulting services in India. It offers infrastructure technology and application outsourcing services. In addition, the company offers services for application development and integration, application maintenance, and architecture advice.
It benefits the domains of communications, financial services, logistics, and technology. In the 2019 Fortune India 500, Mphasis was placed #189th overall and #7 among Indian IT businesses.
In June 2000, Jerry Rao and Jeroen Tas, the founders of the Santa Monica, California-based IT consulting firm Mphasis Corporation, and BFL Software Limited, an Indian IT services provider founded in 1992, united to form Mphasis.
Mphasis Job Alerts 2023-2024: More Details
| Company Name | Mphasis |
| Website | https://www.mphasis.com/home.html |
| Job Role | Customer Support Officer |
| Qualification | Any Bachelor’s Degree |
| Experience | 0-2 years |
| Batch | 2021/2022/2023 |
| Salary | Upto 3.1 LPA |
| Job Location | Pune, India |
| Last Date | ASAP |
Follow our WhatsApp Channel for Instant Jobs Notification
Job Description
Role : Customer Support Officer – BPO
Location : Pune/Mangalore
Who are we looking for?
Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry
Analytical skills
Technical Skills
Operating the computer- Intermediate
MS Office – Intermediate
Avaya/Phone Operating skills – Beginner
Fluent in Spoken and written English with effective Business Communication
Communication in neutral accent over phone
Active listening and probing skills
Basic knowledge of Insurance
Typing Speed 30 WPM
Process Skills
Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
Record interaction using client system with proper classification
Refer Knowledge base and perform task as per defined process
Follow up and closure of interactions to ensure customer satisfaction
Passionate about customer service
Comfortable with Rotational shifts, extended working hours and weekly offs.
Candidate should clear the V&A and online typing tests
Behavioral Skills
Positive energy
Positive attitude
Self learner
Qualification
Any Graduate, Freshers can apply
What’s in for you?
At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.
With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.
You get an open and transparent culture along with freedom to experimentation and innovation
Join Telegram for All Top MNCs Jobs Updates
How to Apply for Mphasis Careers India 2023-2024?
Interested candidates those who are eligible for this job can apply for Mphasis Jobs Freshers 2023-2024 by the following apply link as soon as possible on or before the last date.
Apply Link: Click here to Apply
Mphasis Careers India 2023-2024: Frequently Asked Questions
Q) How to apply for Mphasis Off Campus Hiring Drive 2023?
Ans: To apply for the Mphasis Off Campus Hiring Drive 2023, you have to check the official site of Mphasis or Fresheropenings.com.
Q) Does Fresheropenings.com provide Mphasis Off Campus Hiring Drive 2024 Alerts?
Ans: Yes, Freshersopenings.com provides Mphasis Off Campus Hiring Drive 2024 Alerts continuously.
Q) What is the Mphasis Selection Process?
Ans: The Mphasis Selection Process consists of three steps: Aptitude Test, Technical & Intervie
