Wipro Limited Off Campus Drive 2025 : Hiring for Freshers as Service Desk Analyst

Wipro Limited Off Campus Drive 2025 : Hiring for Freshers as Service Desk Analyst | Registration Link Available

Wipro Limited Off Campus Drive 2025 : Wipro Hiring role of Service Desk Analyst. Freshers Candidate are Also Apply. Wipro Recruitment 2025 Candidates With B.E/B.Tech Qualification can apply for this Position. Candidates looking for Jobs in Navi Mumbai can utilized for this opportunity. All Interested and eligible candidates can apply as soon as Possible. More Details about Wipro Off Campus Drive 2025 are given Below.

About Company :

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 240,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

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We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 243,000 dedicated employees serving clients across six continents.

Wipro Limited Off Campus Drive 2025 Details :

Role for Wipro Recruitment 2025:

The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives

Be responsible for primary user support and customer service

• Respond to queries from all calls, portal, emails, chats from the client
• Become familiar with each client and their respective applications/ processes
• Learn fundamental operations of commonly-used software, hardware and other equipment
• Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
• Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits
• Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework

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Regular MIS & resolution log management on queries raised

• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
• Identify and suggest improvements on processes, procedures etc.

How to apply Wipro Recruitment 2025 ?

All interested and eligible candidates can apply Wipro Recruitment 2025 for Freshers drive by following link  as soon as possible.

Apply Link : Click Here To Apply

Also Apply in Zoho Off Campus Drive 2025 : Click here

Benefit to join Wipro :

Joining Wipro as an employee offers several benefits, making it an attractive choice for professionals. Here are some key advantages:

1. Global Exposure and Reputation

• Wipro is a globally recognized IT services and consulting company with a presence in over 50 countries.
• Working with Wipro provides opportunities to collaborate with international clients and work on global projects.

2. Career Growth and Learning Opportunities

• Wipro invests heavily in employee development through training programs, certifications, and upskilling initiatives.
• Employees have access to Wipro’s learning platforms like TopGear and Wipro Academy of Software Excellence (WASE).

3. Diverse Work Environment

• Wipro promotes diversity and inclusion, offering a multicultural workplace where employees can learn from different perspectives.
• The company encourages innovation and creativity, allowing employees to contribute to cutting-edge technologies.

4. Competitive Compensation and Benefits

• Wipro offers competitive salaries, performance-based bonuses, and incentives.
• Employees enjoy benefits such as health insurance, retirement plans, and wellness programs.

5. Work-Life Balance

• Wipro emphasizes work-life balance with flexible work arrangements, including remote work options.
• The company provides employee assistance programs and initiatives to support mental and physical well-being.

Conclusion:

Joining Wipro can be a rewarding experience for professionals seeking growth, learning, and exposure to global projects. The company’s focus on innovation, employee well-being, and career development makes it a preferred employer in the IT industry. However, it’s important to align your career goals with Wipro’s work culture and expectations to make the most of the opportunity.